Manage and support a caseload of multi-state claims, including workers' compensation, indemnity, employer's liability, and subrogation exposures
Conduct initial claim investigations, including gathering information and communicating with involved parties
Communicate with injured workers, employers, medical providers, attorneys, and other stakeholders throughout the claims process
Maintain accurate and timely documentation within the claims management system
Support timely delivery of benefits, notices, and claim related communications
Coordinate return to work activities and follow up with medical providers and employers as needed
Assist with litigation management activities and coordination with defense counsel when applicable
Review medical and expense documentation for accuracy and claim relevance
Prepare claim status updates and participate in claim review discussions
Collaborate with leadership and team members on complex or escalated claims
Support timely and professional claim resolution strategies
Perform additional duties and projects as assigned
Requirements
Previous claims, insurance, customer service, healthcare, legal support, administrative, or related professional experience beneficial
Workers' compensation claims experience beneficial but not required
Interest in learning claims handling and insurance operations
Ability to manage multiple priorities in a fast paced environment
Attention to detail and ability to maintain accurate documentation
Problem-solving and critical-thinking abilities
Clear verbal and written communication skills
Ability to work both independently and collaboratively within a team environment
Proficiency with Microsoft Office and ability to learn new systems and software
Litigation exposure or claims handling experience beneficial
Education and Licenses
High school diploma or equivalent required
Bachelor's degree or additional education beneficial
Relevant state licensing beneficial or ability to obtain as required
Pay Details:
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility b
Benefits
Health insuranceDental insuranceVision insuranceEquity / stock options
Additional Information
Job Description
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
JOB SUMMARY
Acrisure is seeking a Claims Specialist to support the handling and resolution of multi-state claims, including workers' compensation, indemnity, employer's liability, and subrogation exposures. This role is responsible for investigating claims, coordinating claim activity, maintaining documentation, and supporting timely and compliant claim outcomes.
This position is ideal for someone who enjoys problem solving, communication, and working in a fast paced environment where organization and follow through are important. Prior claims or insurance experience is beneficial, but not required. Acrisure is open to training individuals who demonstrate strong communication skills, professionalism, attention to detail, and an interest in building a long-term career within claims and insurance operations.
Candidates with backgrounds in customer service, insurance, healthcare, legal support, administration, banking, hospitality, or other client-facing environments are encouraged to apply.
Acrisure · 300 South Bradfordton Road - Springfield, IL