Protective Services Associate

About the role

Full time only, Benefits Eligible Every Saturday and Sunday Required Typical Hours: 5:45am-2:15pm, 1:45pm-10:15pm or 9:45pm-6:15am Location: Multiple Locations Job Description Summary: Performs a wide variety of access control, access guidance, administrative duties, and customer service for the department. Job Description: Essential Job Functions: Greets guests in a professional, welcoming, and friendly manner at elevator posts and metal detectors; directs them to requested locations. Relays any special needs or escorts requested by visitors. Supports access control by confirming proper credentials for individuals entering and exiting access-controlled areas. Verifies patient discharge paperwork when applicable. Issues badges to guests after determining requirements are met. Anticipates possible emergency or crisis situations; directs and performs efficiently, using sound judgment. Provides general administrative support to the department as needed. Education Requirement: High School diploma, required. Certifications: CPR required, IAHSS (basic certification) preferred (obtained through dept.) various other certifications as outlined and provided by the department and policy.