Small Business Development Counselor

Benefits

Additional Information

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC's Center for Financial Opportunity (CFO) helps newly arrived refugees and other low-income individuals reach self-sufficiency by finding entry-level employment and progressing to living-wage jobs, learning basic financial management skills, building assets, and starting small businesses. The IRC's Center of Financial Opportunity hosts the IRC SBDC, a Small Business Development Center that helps small business owners and entrepreneurs prosper by delivering in-language, no-cost business assistance. The small business development team offers loans and technical assistance to help CDBG-, ORR-, SBA-, and SBDC-eligible San Diego County residents start or grow a small business. Job Overview Under the supervision of the IRC Small Business Development Program Supervisor, the Small Business Counselor will support the continued development of the IRC Small Business Development Program with a strong focus on supporting the Small Business Administration Community Navigator Program and Small Business Development Center grants. As a Small Business Develop Center, the IRC SBDC offers one on one business advising on several topics including but not limited to start-up assistance, financial literacy, selling online and managing a business. The SBA Community Navigator Program, a federally funded program, focuses on providing targeted outreach for small businesses in underserved communities through leveraging partnerships with local and ethnic community-based organizations (ECBOs) who will connect to specific sectors of the entrepreneurial community to provide assistance during economic recovery, including: - financial assistance and access to capital - contracting and procurement - marketing, operations, business development, and exporting - industry-specific training Major Responsibilities: - Assist in the outreach and recruitment of program participants; screen and assess interested County of San Diego residents for program eligibility and participation; - Connect with ECBOs and provide assistance with coordination of technical assistance and trainings, data collection, and other administrative tasks as needed; - Lead training programs on a variety of topics including marketing, financial literacy, starting a business, best business practices, etc; - Data entry in Neoserra, SalesForce, and ETO, as necessary, to log key outcomes such as milestones, scope of work, surveys, etc; - Ensure that information required for program eligibility and reporting purposes is collected and that accurate records are maintained, including case files and client data entry across multiple databases; - Ensure necessary steps are taken to obtain relevant data in a timely fashion; follow up with all clients regularly and record all contacts with case notes; - Provide one-on-one business counseling and management assistance to new and existing San Diego County resident-owned businesses in all areas of business start-up and expansion; - Assist entrepreneurs to become ready for business financing through preparation of loan applications, business plans, and financial statements; - Underwrite and package loan applications, and present for review to the IRC's CDFI; - Proactively facilitate referrals to outside service providers as necessary to meet the diverse needs of the program participants; - Conduct individual case management and loan collections, including "off-site" technical assistance visits to the businesses or homes of program participants; - Proactively facilitate referrals to outside service providers as necessary to meet the diverse needs of the program participants; - Assist participants in accessing funding such as grants and loans - Assist in the planning and coordination of training activities and special events; - Develop outreach materials and assist with communication to partners; - Attend regularly scheduled meetings with other IRC staff and volunteers as part of the review, evaluation, and program maintenance process; - Other duties as assigned. Job Requirements: - Excellent computer skills, including Word, PowerPoint, Excel, and the ability to learn the custom computer programs used for the SBDC; - Experience with CRMs such as Salesforce, ETO, Neoserr