Office Assistant

About the role

The City of Ventura is hiring an Office Assistant I/II to join our City Manager's Office! In this role, you will provide clerical, administrative, and front-office support while assisting the public, supporting daily office operations, and contributing to a dynamic and collaborative team environment. You will help ensure smooth and efficient day-to-day operations within the City Manager's Office. This role is ideal for someone who enjoys working in a busy office environment with heavy public contact and providing excellent customer service to a diverse range of internal and external customers. The position serves as a primary point of contact for the City Manager's Office and involves a high volume of telephone and in-person interactions. The ideal candidate is comfortable using technology and various software systems and is confident managing clerical and administrative tasks with accuracy and attention to detail. Key responsibilities include: Answer and route a high volume of telephone calls to appropriate departments, responding to inquiries in a courteous and professional manner. De-escalate customer concerns and maintain a calm, professional demeaner under pressure. Greet and assist members of the public, providing information and support as needed. Create, maintain, and manage files, records, and databases, including preparing documents for data entry and recordkeeping. Provide clerical support, including drafting correspondence, typing reports, and proofreading and verifying documents for accuracy. Process incoming and outgoing mail, maintain office supplies, and assist with scheduling and meeting coordination. Perform related duties as assigned. Minimum Qualifications - Required A combination of education, training and experience equivalent to completion of the high school supplemented by additional clerical and computer coursework, keyboarding abilities sufficient to perform the job, and six months of clerical experience are required. In addition, Office Assistant II requires one year of experience comparable to that of the Office Assistant I at the City of Ventura (18 months' related experience). License: Depending on assignment, possession of a valid California Class C driver's license may be required. About the Department The City Manager's Office serves as the administrative leadership of the City, operating under the authority granted by the City Charter adopted in 1934. The City Manager acts as the chief administrative officer and is responsible to the City Council for the oversight and administration of all City affairs. In this capacity, the Office provides strategic guidance to the City Council, supports the development and implementation of City policies and priorities, and oversees the preparation and administration of the City's annual budget. The City Manager also appoints and directs department leadership to ensure alignment with Council goals and organizational objectives. With a focus on responsive governance and operational excellence, the City Manager's Office provides overall organizational leadership to ensure the effective daily delivery of City services, programs, and projects. Its work is guided by the City's General Plan and centered on meeting evolving community needs while maintaining transparency, accountability, and a high standard of public service. How to Apply & Selection Process Submit your online City job application and supplemental questionnaire by the filing deadline. Resumes may be attached but will not replace a completed application or supplemental questionnaire. All communication regarding your application will be via email, so please check your inbox regularly and ensure your contact information is current. Application Deadline: Monday, June 29, 2026, at 11:59 p.m. Selection Process Timeline: Examination Process (Online Assessment): The examination process may include one or more assessment components designed to evaluate candidates' qualifications, knowledge, skills, and abilities related to the position. July 16, 2026 - Oral Panel Interviews Week of July 27, 2026 - Department Panel Interviews As a condition of employment, selected candidates may be required to complete a background screening process. While the eligibility list for this classification may be used to fill other regular

Benefits

Additional Information

Applications are accepted exclusively through the City of Ventura Career Site: www.cityofventura.ca.gov/jobs . Submissions through other websites or methods will not be accepted. Pay & Benefits Whether you're starting your career journey or seeking new opportunities, we welcome all and offer: Competitive pay and benefits Strong support for professional development Vacation & Holiday Compensation Deferred Compensation CalPERS Retirement Tuition Reimbursement & Bilingual Pay Eligibility as a Public Service Loan Forgiveness (PSLF) employer Pay (Hourly DOQ): Office Assistant I - $21.5317 - $26.1723 Office Assistant II - $23.3202 - $28.3462

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