Product Manager, Integrations

Responsibilities

• Customer-backed data strategy : Own the translation of customer data needs into platform requirements, including which data to ingest, how it should be normalized and exposed internally, and how platform, data, and data science teams should use it.
• Platform API Ownership Translate third-party API docs, auth models, webhooks, rate limits, deprecations, permissions, and certification requirements into clear product specs and engineering priorities.
• Data Contracts and Quality Define what good integration data looks like: schemas, freshness, completeness, backfills, deduplication, reconciliation, error states, and customer-facing health signals.
• Setup, Health, and Troubleshooting UX Build the setup, consent, status, alerting, and troubleshooting experiences customers and internal teams need to connect accounts quickly and trust the data once it flows.
• Launch and Operational Readiness Own integration launches from discovery through beta, certification, documentation, migration, support enablement, post-launch monitoring, and incident follow-up.
• Cross-Functional Execution Partner tightly with engineering, data, CX, sales, legal, privacy/security, and partnerships to unblock complex integrations and make tradeoffs explicit.

Requirements

• Ability to work from our Jerusalem office (located in the Central Bus Station next to the train) 2 times a week (Monday & Wednesday) is required
• High level of English (spoken and written); Hebrew a plus
• 5+ years as a technical PM, integrations PM, platform PM, or data product PM
• Hands-on comfort with APIs, OAuth, webhooks, event payloads, data pipelines, schemas, rate limits, and debugging complex data flows
• Ability to read API docs, inspect logs or payload examples, write crisp technical requirements, and partner credibly with backend and data engineers
• Experience managing third-party platforms, partner reviews, certification processes, API migrations, or breaking API changes
• Strong product sense for making complex technical states understandable to customers through setup UX, health checks, alerts, and documentation
• High ownership and operational rigor around reliability, edge cases, incident response, launch readiness, and support enablement
• Bonus points if you bring:
• Background in eCommerce, DTC, performance marketing, attribution, or marketing analytics
• Previous development experience
• Who Succeeds at Triple Whale:
• Our Values
• We Are Customer Obsessed : From our miss

Benefits

Additional Information

What Do We Do? Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what's actually driving growth, what's wasting money, and what to do next - with total confidence. By pulling all of a company's data into one place, delivering measurement tools teams can actually trust, and applying the smartest AI in the industry, Triple Whale turns fragmented data into clear insights and actionable recommendations. That intelligence can then be put to work through AI agents and automations that generate creative assets, take action across marketing channels, and make every tool in their stack smarter and more effective. More than 50,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at a scale that would be impossible manually. Why Tripe Whale Needs You: Triple Whale sits at the center of a merchant's growth stack. Our product is only as strong as the data we can reliably ingest, normalize, enrich, and activate across commerce platforms, ad networks, pixels, server-side events, warehouses, and partner tools. As APIs change, privacy rules tighten, and merchants expect near real-time data they can trust, integrations become a core product surface, not just plumbing. We need someone who can turn messy third-party APIs into dependable customer experiences. You'll work with our technical integrations team end-to-end: which platforms we integrate with, how we design durable data contracts, how customers authenticate and connect accounts, how we monitor freshness and failures, and how we launch, maintain, and communicate integrations at scale.

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