Room Controller

Requirements

• Minimum 1 year housekeeping operations experience
• Other Prerequisites
• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
• Able to communicate effectively with both English and Mandarin-speaking guests
• Able to give clear instructions over the phone
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
• Relevant experience in hospitality environment
• Interact with all levels of Team Members
• Pleasant personality with excellent customer service attitude
• Well groomed & energetic

Additional Information

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team. Job Responsibilities - Responsible for forwarding and receiving of all information pertaining to the department - Receive, record, and distribute various reports / information - Prepare assignments for morning / evening room attendants - Prepare Housekeepers daily reports - Receive, record, and transmit guest requests accurately - Responsible for entering accurate room status into computer daily and investigate discrepancies. - Maintain and update administrative data - Maintain key control - Monitor lost property - Maintain monthly attendance records - Coordinate & follow up with Engineering department on all maintenance requests Job Requirements Education & Certification - Secondary education preferred

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Company Intel

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