Handles customer inquiries and routes questions of technical nature to the appropriate resource. Maintains professional and courteous customer contact
Assists Business Development Manager in preparing quotations, proposals, customer presentations and job pricing
Responsible for maintaining assigned house accounts as directed by the Operations Manager
Provide support to other districts offices for quotations and rental renewals
Obtains credit or legal approvals as necessary
Maintains communication with customers regarding scheduling for delivery and return
Invoices and bills to customers using the Alliance platform
Performs local office AP/AR functions using Alliance Platform
Follows up with customer to ensure that payment has been received using Alliance Platform
Coordinates warranty/maintenance repairs administration process within Alliance Platform
Maintains customer information and sales tracking in Salesforce.com. This includes work orders and new customer information
Ensures timely close-out on all work orders and associated paperwork (P.O., etc.) is received and filed with the proper job using Alliance Platform
Requirements
Associate's Degree or Equivalent Experience
2 to 4 years experience in a coordinator role
Work visa sponsorship is not available for this position
Bachelor's Degree in Marketing Communications or business-related field
Experience with Salesforce or any other sales tracking software
Experience with Alliance Platform
Related experience working with sales reps
Benefits
The ability to make an impact and shape your career with a company that is passionate about growthThe support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our bestDaikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:Multiple medical insurance plan options + dental and vision insurance401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributionsCompany provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverageShort term and long-term disability3 weeks of paid time off for new employees + 11 company paid holidaysVacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrualPaid sick time in accordance of the federal, state and local lawPaid parental leave and tuition reimbursement after 6 months of continuous service#LI-AW1#LI-remoteIf you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!Dental insuranceVision insurance401(k)Paid time offRemote work optionsParental leave
Additional Information
Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
Make your mark at the world's largest HVAC company
Daikin Applied is seeking a Sales Coordinator II position who will be in charge of assisting the Sales Representatives with daily activity within the sales process. This role will be responsible for compiling data for customers and sales reps, analysis of data, assisting with the bid process and working on customer proposals. This role will be responsible for activities associated with inside sales, sales support, customer service, service fulfilment coordination and administrative functions that support the service office. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Remote USA
Daikinapplied · Remote