Responsible for evaluating, preparing, and dispensing of medications; verifies prescribed medications according to professional standards, facility procedures, and state and federal legal requirements.
Provides excellent customer service and clinical care.
Interacts closely with individual patients in order to answer all questions and/or concerns regarding their medication therapy.
Reviews and evaluates patient's plan of care for therapeutic appropriateness.
Consults with prescribers and other medical staff to determine a patient's appropriate medical/prescription care plan.
Participates in achieving business goals and metrics for the ambulatory pharmacy, including assisting in marketing events and promotions.
Assists in the fiscal management of the ambulatory pharmacy to optimize profits and control expenses for the ambulatory pharmacy consistently consulting with the other relevant managers and directors.
Assists with managing all functions for the ambulatory pharmacy technicians such as hiring, training, and performance management.
Monitors the overall performance of all ambulatory pharmacy staff members to ensure compliance with regulatory and organizational policies, practices and approved pharmaceutical dispensing processes.
Makes recommendations to the managers regarding any changes to improve operating procedures, or to improve and facilitate patient care.
Assists in maintaining and executing all established procedures concerning quality improvement, quality assurance, security of controlled substances, and record keeping.
Submits, reviews, and handles all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, follows up all such claims deemed inappropriate.
Promptly and appropriately responds to patient inquiries, requests and issues when situations are escalated to a higher level of authority. Follows through on closing any outstanding patient concerns to provide a superior level of customer care.
Provides consultation on pharmacy and therapeutic matters to various levels of organizational personnel.
Assists and reviews daily reporting and scheduling of hours worked for the pharmacy technicians to include sick time, vacation time, personal and holiday time and adjusts scheduling as appropriate to assure optimal patient care is maintained.
Supervises activities relative to patient profiles and contacts, ensuring that they are updated as needed for insurance verification and regulatory compliance.
Participates in departmental meetings and in-service training for pharmacy technicians.
Works collaboratively with organizational personnel on quality, satisfaction, service excellence, clinical care, etc. as needed.
Operates the point-of-sale system
Performs related duties as assigned.
Education:
Skills and Knowledge:
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong leadership skills
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills
Knowledge of Microsoft Word, Excel, PowerPoint and Outlook
Knowledge of the 340b drug program is a plus
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What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision
Benefits
Health insuranceDental insuranceVision insurancePaid time offPerformance bonus
Additional Information
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
$20,000 sign on bonus available for this opening.
We are thrilled to announce the upcoming launch of a new pharmacy location in Sterling Illinois! To support this exciting venture, we will be hiring a Pharmacy Manager and a Staff Pharmacist. If you are interested in learning more about these opportunities, please apply today.
Location: Onsite in Sterling, Illinois
Myhrabc · Sterling, IL