Additional Information
Duties & Responsibilities
Under limited supervision, ETF Operations Associates are responsible for all functions related to the daily monitoring of ETF activities subsequent to the production of the net asset value for multiple ETFs. ETF Operation Associates are responsible for ensuring that the accounting, pricing, review and reconciliation have been performed for the ETFs and that basket process has successfully been submitted to the NSCC each night. ETF Operation Associates also manage the order entry portal for ETFs, monitors activity, and is the primary liaison for market participant inquiries.
Operations and Subject Matter Expert
Primary contact for ETF clients and ETF ecosystem
Develop/maintain strong working relationship(s) with advisors, authorized participants (APs), portfolio managers, exchanges, distributors, and custodians
Monitor AP activity and ensure that ETF creation/redemption orders are in good standing
Understand basket creation and mechanics and impact to downstream processes and systems
Identifies any product gaps and develop and executes business plans to close them
Reconcile key accounts and resolve all exceptions on a daily basis. Report information to APs, custodians, brokers, and accounting systems
Provides technical, industry and client specific training
Onboarding
Manage client launches, including working with the advisor to establish the appropriate fund set-up, reporting needs, trade delivery methods, etc. to ensure a smooth transition
Work with assigned relationship manager for ensure onboarding execution
Partner with various internal/external parties to ensure compliance with SEC, IRS, and GAAP reporting regulations.
Other duties as assigned
Knowledge & Skills
MINIMUM:
Excellent analytical and organizational skills with strong attention to detail
Problem solving and initiative-taking
Advanced Microsoft Office skills and advanced Excel skills. Demonstrated aptitude and experience with in-house software
Demonstrated managerial and teamwork skills
Strong understanding of the industry and the changing environment while anticipating client needs
Good relationship development skills and an aptitude for client service
Exhibit initiative in a high performing culture and have a track record of meeting or beating deadlines
Demonstrates excellent work habits, attendance, and attitude
Required to communicate effectively with clients and/or coworkers using common telecommunication and computer equipment
Demonstrated ability to multi-task
Demonstrate initiative both independently and within a diverse team or with a diverse range of people
Umb · Milwaukee, WI