Answer and direct phone calls and messages within range of knowledge and authority
Follow up on orders as requested
Handle various arrangements, supplies and support for meetings, training classes and other functions
Book travel arrangements and accommodations for visitors, and personnel as required
Order office supplies to ensure proper inventory
Organize minor maintenance and repair of building
Provide general clerical support including accounts payable/receivable, mail distribution, processing of credit applications and data entry
Aurora and Sales Tools
Enter warranty sales tools claims and close aurora job upon acceptance or rejection of claim
Administrative Duties
Order vehicle safety equipment for fleet
Order uniforms for field service technicians
Order tools for field service technicians
Order office supplies for technicians
Accounting
Maintain AP links for orders placed; amend and receive orders
Work with AR to resolve outstanding balances
Work with vendors and customers to be set up in Sandvik ERP
Finally, the Branch Administrator will:
Secure parts and materials for technician jobs
Prepare quote information for parts and service jobs
Coordinate with vendors for orders
Follow up with Sandvik internal stakeholders as required to satisfy the requirements of WIP
Prepare, quote and invoice jobs
Verify and enter technician time into jobs
Produce reports of in process, backlog and future jobs
Work in Aurora S34 system processing
Open field service jobs for billable work, warranty and jobs for other areas of parts & service
Open N00 jobs for new units; PDI, warranty, other work to be performed on the new unit
Maintain/track open field service jobs
Requirements
High school degree or GED
2+ years experience in office / inventory management
Successfully maintains a consistently positive attitude in the workplace
High proficiency with MS Office Suite
Excellent customer relationship skills
Strong organizational and time management skills
Proactive in finding / solving problems
Independent worker
Experience with accounting related activities
Location: Phoenix, AZ
Compensation Range: $27 to $32/hour
Work authorization
Must have the legal right to work in the United States on an indefinite basis without employer sponsorship .
(Please note: temporary work authorizations, including OPT, do not meet this requirement.)
This position will be posted a minimum of 5 days, or until filled.
Benefits
Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.How to applyFor immediate consideration, please apply online at www.home.sandvik/careers to the Branch Administrator position R003217.Sandvik is an equal opportunity/affirmative action employer.Health insuranceDental insurance401(k)
Additional Information
Sandvik Mining is looking for Branch Administrator - Phoenix, AZ
If you are team player, with a strong customer focus and dedication to providing top notch customer service, you would be a good candidate for this role with Sandvik.
Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits , strong support for learning and professional development , and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact.
Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying.
The Branch Administrator will be an onsite role in office in Phoenix, AZ
Sandvik · Usa, Azerbaijan