Senior Manager, External Data

About the role

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Data Analytics Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $109,300.00 - $180,200.00 Target Openings 1 What Is the Opportunity? The Business Insurance Analytics & Research group is seeking an experienced and resourceful Senior Manager, Data Management to join our growing External Data team. In this highly visible, primarily business-focused role, you'll execute and champion the ongoing refinement of BI's external data strategy, partnering with stakeholders and Enterprise teams to ensure strong alignment within the broader Travelers framework. This position may manage others. The External Data team owns the full lifecycle of bringing new external data, products, and services into the organization - including vendor relationship management, price negotiation, cybersecurity tracking, and supplier risk management. This role offers meaningful leadership exposure through collaboration across departments and involvement in a wide range of exciting, high-impact initiatives. If you're a self-driven, curious professional who thrives at the intersection of business strategy and data, this is a compelling opportunity to shape how Business Insurance leverages external data. This role's core functions include: - Vendor Relationship Management: Serve as the primary point of contact for external data vendors, leading discussions on new product offerings, existing enhancements, and assessing vendor risk in partnership with business stakeholders. - Data Research & Evaluation: Research and evaluate external data sources to build next-generation products across Property & Casualty lines of insurance, partnering with Actuarial and R&D to maximize business value. - Cross-Functional Collaboration: Work closely with business partners, data scientists, and stakeholders to understand external data needs, design and execute test-and-learn experiments, and communicate the value of external data assets. - Capability Management & Enablement: Investigate, analyze, and facilitate the management of enabled data capabilities, supporting business teams in leveraging third-party data assets within the bounds of permissible use. - Portfolio Transparency & Inventory: Maintain an accurate and up-to-date inventory of vendors and use cases, providing clear visibility into the organization's external data portfolio and ensuring alignment with business objectives. - Governance & Compliance: Provide timely support for issue resolution, compliance, permissible use, transaction monitoring, invoice tracking, and reconciliation, while promoting adherence to enterprise standards and contractual obligations across the organization. - Knowledge Sharing & Framework Promotion: Collaborate with external data professionals across Travelers to share expertise, promote a common external data framework, and ensure consistent standards are applied enterprise wide. What Will You Do? Manage supplier relationships, conduct supplier and product research, and track supplier performance for a defined group of suppliers. Ensure supplier and data risk management are accurate and current; support department supplier requests and relationships. Collaborate with procurement, legal, and business partners on contract language, service level creation, and ongoing monitoring. Assist Corporate Procurement with contract price review, negotiation, and management of contract renewals. Drive optimal cost of ownership through cross-functional teams, RFx processes (RFP, RFI, RFQ), supplier selection recommendations, and sourcing documentation. Lead cybersecurity tracking and assist with vendor issue mitigation; support area audit responses. Collaborate with partners to influence and implement innovative data governance practices, roles, and responsibilities. Develop procedures, processes, and remediation plans to ensure data quality for business purposes. Perform complex data profiling and analysis, and communicate results in support of data quality processes. Leverage knowledge of data models, relationships, lineage, and business rules to ensure solutions me