Additional Information
About Zip
Zip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world's most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
Your role
As a Solutions Consultant on the Zip AI team, you'll be the technical partner enterprise customers trust to bring AI-powered automation to life. You'll work hands-on with procurement, finance, and operations leaders to design, build, and deploy AI agents that transform how their teams work-from invoice processing to contract review and beyond.
This role blends deep technical work with strategic customer engagement. You'll architect agent workflows, optimize prompts, integrate with complex tech stacks, and guide customers from initial discovery through successful deployment and expansion. Working closely with Sales, Customer Success, and Product, you'll help customers unlock the full potential of Zip's AI platform while bringing field insights back to shape our roadmap.
You'll work with a variety of industries and company stages. Current customers include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks.
You will
Partner with Sales and Customer Success to deeply understand customer requirements, translate them into technical solutions, and serve as a trusted advisor from initial evaluation through deployment and expansion
Lead technical discovery to map customer workflows, identify automation opportunities, and design agent architectures that deliver measurable value
Build and optimize AI agents-configuring workflows, writing and refining prompts, and tuning agent behavior to meet customer requirements
Own integrations between Zip AI agents and customer systems (ERPs, CLMs, ticketing, TPRM, and other procurement tools) using middleware and iPaaS platforms
Drive successful implementations end-to-end-scoping requirements, documenting architecture, testing configurations, troubleshooting issues, and ensuring smooth go-lives
Enable customer teams to manage and improve their agents, building confidence and long-term self-sufficiency
Gather insights on how customers are deploying AI agents, identify emerging patterns, and deliver structured feedback to Product and Engineering
Zip · San Francisco