Additional Information
E-commerce is booming - but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we're on a mission to change that.
We help brands by democratising best-in-class operations: scaling faster while delivering a five-star customer experience.
Since 2018, we've built a tech-driven logistics platform powering 600+ brands - from fast-growing DTC players to global names like MUJI, Zoeva and Clothes Doctor. With 130+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 10 warehouses across Europe, we're solving logistics challenges that others haven't dared to tackle - making fulfillment faster, smarter, and greener.
Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we're scaling rapidly - from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we're looking for the right partner to help us lead the way.
About the role 🚀
Location: Dormagen, Germany
Bigblue is looking for an experienced and results-driven Warehouse Specialist to manage our German warehouse based in Dormagen.
This role is a key position within the Bigblue Fulfillment team, playing a central part in delivering a seamless and high-quality experience to our merchants. You will be at the heart of operations, ensuring performance, reliability, and continuous improvement across the warehouse.
Your Mission
🚀 Drive operational excellence
Own and monitor key KPIs to deliver a world-class merchant experience
Ensure full compliance with operational and safety guidelines
Hold warehouse partners to high SLA standards and ensure consistent performance
Provide regular performance reports and define action plans when needed
⚙️ Improve processes & systems
Identify operational gaps and uncover opportunities for improvement
Recommend and implement new methods to optimize performance
Contribute to the evolution of our Standard Operating Procedures by sharing best practices
Support and monitor warehouse transformation projects (e.g. mechanization)
🤝 Be the on-site operations leader
Act as the main escalation point for warehouse-related topics (internal & external)
Build strong, trusted relationships with warehouse stakeholders
Partner closely with Growth and Customer Success teams, bringing your operational expertise
Track and analyze warehouse costs, and proactively suggest optimization initiatives
We want to hear from you! Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, or age. At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.
Because what we value first and foremost are curiosity and growth-driven minds. So regardless of who you are and how many "boxes" you tick on the job description if you have the energy and passion to help shape Bigblue's entrepreneurial adventure, APPLY.
Process
1. Online meeting with a member of our Talent Acquisition team (30min online)
2. Deep Dive Interview with Hiring Manager (45min online)
2. Case-study (1h online)
3. On-site interviews
4. References
Bigblue · Peterborough, UK