Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.
YOU WILL BE:
The Operations Administrator is responsible for organization and administrative day-today tasks to support sales performance and bottom-line profitability.
Responsibilities
Cash & Banking Responsibilities
Complete cash and check reconciliation daily
Complete ReSA (Sales Audit) activity daily
Lead and support all bank deposits and baking needs
Manage red bags and media handling
Reconcile cash office profile register drawer
Administrative Responsibilities
Manage associate spiff payouts
Complete WHIRL inquiries as needed
Support tax exempts and sales tax record needs
Support the marketing exceptions process
Support LP in credit dispute resolution
Support resolution of escalated customer credit inquiries in partnership with credit services
Store Support Responsibilities
Assist support team with support responsibilities with the following (but not limited to):
BOPIS / curbside service
Order fulfillment
Wrap & pack
Merchandise preparations for sales floor
Markdowns
Change requests
Returns
Assist jewelry team with support responsibilities with the following (but not limited to):
RTVs
Special order processing
Direct to store receipts
ICE system management
Provide backup to Sales Support Assistant and Service Concierge as needed
Other duties as assigned
Requirements
Prior retail experience preferred
High School Diploma, 4-year degree preferred
Excellent oral and written communication skills
Strong attention to detail
YOUR LIFE AND CAREER AT NEIMAN MARCUS:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
SALARY AND OTHER BENEFITS:
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
Benefits
Dental insuranceVision insurance401(k)Remote work options
Saks · Nm_0217_oakbrook