Executive Director, Banquets

Benefits

Additional Information

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: Coming soon to the Las Vegas Strip, Hard Rock Las Vegas will be a fully integrated luxury resort offering world-class hospitality, gaming, dining, entertainment and retail. Positioned on the 50-yard line of the Strip, the resort will feature a nearly 700 ft. guitar-shaped hotel that will change the Las Vegas skyline. The finished complex will feature over 3,700 hotel rooms, approximately 175,000 square feet of gaming space, two spas, multiple pools, live entertainment venues and dozens of restaurants, lounges and retail outlets. Job Summary: The Executive Director of Banquets, under the direction of the Vice President of Food and Beverage and with guidance from the SVP of Sales and Catering, plans and directs the overall Banquets operations, including all related management functions and acts as a key leader and example to the department. The role ensures meticulous record keeping, and prepares, reviews and analyzes reports. In partnership with various departments, the leader drives outstanding guest experiences and ensures seamless events by owning the continued development of the team through highly effective training and SOPs. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Supervise the Banquet Office, to ensure that all payroll, schedules and reports are completed in a timely manner. OS&E (Operating Supplies and Equipment) management, not limited to planning, sourcing, purchasing, transporting, storing, and installing the non-consumable, day-to-day items required to operate the property. Ensures brand standards are met, costs are controlled through optimized purchasing, and inventory is available to ensure smooth operations. Collaborate with sales and catering team by reviewing Banquet Event Orders (BEOs) for accuracy, optimizing room setups, ensuring food quality, and managing staff to meet budget and service standards. Acts as the primary liaison between property management, clients, and union staff, ensuring that all events are executed in compliance with the Collective Bargaining Agreement (CBA) Collaborates with chefs to align culinary execution with event service, ensuring high-quality food, proper timing, cost-effective menu planning and upholding safety/hygiene standards. Operationally performs at a high level ensuring best in class service levels for all events. Leads by example, creating an environment focused on hospitality, service, and product quality. Hires and discharges employees according to established personnel policies and procedures, ensuring the appropriate staffing levels are consistently met. Oversees continued development of training and standards for the team through education, training, coaching, corrective counseling, etc. Conducts staff meetings, as well as attends Banquet Event Order Meetings, Forecast Meetings, F & B Meetings and Pre-Convention Meetings. Weekly crew meetings with other Directors and VP of food and Beverage. Collaborates with Food & Beverage in designing, planning and pricing of all menus. Keeps departmental labor cost on an acceptable level. Monitors scheduling to ensure maximum coverage to the department, planning, timing and supervision of all details for successful banquet functions. Continuously maintains visibility to Team Members and guests while checking on events to ensure that all is running smoothly and as expected. Prepare and adhere to monthly budget and monthly payroll forecast. Exhibit behaviors in accordance with all Gaming Commission Regulations and Hard Rock departmental policies and procedures. Advises staff of and adheres to established hotel policies, food and beverage policies, labor regulations and liquor laws. Promotes positive public/employee relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility. Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Monitors P&L statements to ensure objectives are met, and recommends corrective actions as required. Ensures strong fiscal responsibility is demonstrated by staff. Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department. Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Drive exceptio