Assistant Supervisor

Benefits

Additional Information

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sales. We are invested in your professional growth and provide access to ongoing training and career development programs. We want your workday to work for you so we support our teams with flexible scheduling, including three-day workweeks. Your comfort is key so it's Casual Friday every day of the week at our state-of-the-art, climate-controlled facility. We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You have experience working in a multi-channel, highly automated Distribution Center and want to play an increasing role in leading a team to meeting and exceeding service levels while maintaining quality standards and costs expectations. Under the supervision of the department's Supervisor and/or Manager, you will work to support the execution of department priorities, efficient workflows, accurate order fulfillment, compliance with company policies, safety regulations and productivity goals while rolling up your sleeves to help get the job done. Because you are detail-oriented and proactive, you will play a key role in supporting key operational functions and be able to problem solve and solution for day-to-day needs. As an Assistant Supervisor, you will also be an important leader within the team and will be able to support the day-to-day needs, while escalating performance management and/or employee relations concerns to your Supervisor/Manager. Assigned team size is generally 8 or more associates. A Day in the Life: The typical day is... atypical. You may... Operational Oversight & Workflow Management Support the development and execution of daily operational plans aligned with service level agreements (SLAs) and business goals Ensure adherence to expressed plans related to labor scheduling, resource allocation, and workflow coordination to meet productivity and efficiency targets Understand key performance indicators (KPIs) such as accuracy, throughput, and efficiency, identifying and escalating concerns as needed Support the completion of assigned department tasks to optimize efficiency and accuracy; organizing and prioritizing tasks appropriately Work closely with department leadership to develop and implement strategies for improving workflow efficiency. Utilize problem-solving skills and department guidelines to ensure identified challenges are addressed promptly to prevent workflow disruptions, escalating as needed. This includes partnering with other partners such as IT teams to resolve system or equipment issues Maintain compliance with company policies and safety regulations Promote and maintain a 5S culture by supporting and championing organizational and process improvement initiatives Monitor warehouse conditions to identify potential hazards, such as blocked pathways, equipment malfunctions, or unsafe practices. Provide input and supporting information for the preparation of reports on operational metrics, challenges, and improvement strategies Provide end-of-shift reports summarizing key accomplishments, challenges, and areas for improvement Contribute to effective communication within team and with cross-functional partners, partnering across departments as needed to ensure smooth workflow transitions and proactively address