Triage RN - Headache Medicine (California )

About the role

As an early member of our Triage Nurse team , you will have a direct, meaningful impact on patients' lives. Migraine is one of the most misunderstood and under-treated neurological conditions - only 8% of patients receive adequate care. You will help change that. You'll work closely with our founding team, including our Stanford-trained Chief Medical Officer, to deliver truly personalized headache care. This is a unique chance to bring high-quality, guideline-driven migraine management to patients nationwide and help build the clinical foundation of a fast-growing, mission-driven startup. If you're energized by patient connection, evidence-based care, and building something that doesn't widely exist today, you'll thrive here. Future Talent Note: Hiring for 2027 This is an evergreen opening as we build our clinical teams for the future. While we are actively reviewing resumes today, this position is designated for 2027 start dates . Our formal outreach and interview process for these roles will begin in Fall 2026 . If you are looking to make your next clinical move in 2027, we encourage you to submit your application now so our team can connect with you as soon as the cycle opens!

Requirements

• A registered nurse (California license preferred) with 2-4 years of triage experience in neurology, emergency/urgent care, primary care, or related fields
• Experience in Telehealth, virtual care, or remote patient communication
• A strong clinical communicator who can balance efficiency with empathy
• Comfort navigating early-stage startup ambiguity and evolving processes
• A genuine passion for helping patients feel seen, supported, and understood
• You're likely a strong fit if you're a clear communicator, highly organized, and excited to help build a modern migraine-care model that blends clinical excellence with technology.
• You'll Help Us:
• Your primary focus will be guiding patients throughout their care journey - ensuring they have timely access to medications, clinical support, and care plan coordination. You'll be an essential voice for patients, clinicians, and our broader care team.
• Key responsibilities include:
• Meeting response-time SLAs for patient questions and clinical concerns
• Conducting triage and escalation per established protocols
• Processing medication refills and prior authorizations
• Ensuring seamless coordination across the patient's care plan
• Providing clear, concise clinical documentation
• Delivering empathetic, patient-centered communication at every step
• Remote Therapeutic Monitoring (RTM): Oversee patient RTM dashboards, review data, escalate clinical concerns to APPs/MDs, and conduct monthly RN check-ins to evaluate progress.
• Future Talent Note: Hiring for 2027
• Location information:
• This is a remote-first role and we are looking for candidates located anywhere in California.
• Working Hours & Schedule:
• This role is shift-based and aligned with Haven's clinical operating hours. Core coverage is typically Monday-Friday, 9:00 AM-5:00 PM (Pacific Time).
• Our Culture & Benefits:
• Diversity & Inclusion:
• Diversity is built into our DNA with a founding team representing POC, female, disabled, and LGBTQ+ founders. We strongly encourage candidates from all backgrounds to apply - many successful candidates may not meet every requ

Benefits

Additional Information

Haven is building the future of migraine care for the 40 million Americans who suffer from this debilitating neurological condition. Backed by Precursor Ventures and 1843 Capital, we're transforming how migraine is treated through an innovative combination of telemedicine, AI-enabled monitoring, and personalized care plans. Our early results are exceptional-our initial patient cohort is seeing a 70% improvement rate with days impacted by headache reduced by half.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at haven-headache? Share your experience