The duties and responsibilities of this position consist of, but are not limited to, the following:
Maintain Operational Excellence :
Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
Apply basic industry knowledge to respond to customer requests
Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.
Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.
Learn and understand pricing. Complete low to medium complexity customer quotes
Facilitate Relationships :
Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors
Promote a positive working relationship for all team members
Understand and learn to leverage CHR's network of departments, support teams and leadership.
Other Activities :
Ensure customer SOPs are maintained and adhered to
Other duties or responsibilities as assigned according to the team and/or country specific requirements
Required Qualifications:
Required :
Bachelor's degree from an accredited college or university
T OEIC score of 800 or higher
Requirements
Prefer r ed:
Bachelor's degree from an accredited college or university
Strong communication, prioritization, and multi-tasking skills
Proven c ritical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
High level of attention to detail
Values a diverse and inclusive work environment
Equal Opportunity
Your Health, Wealth and Self
Benefits
Health insuranceVision insurancePaid time off
Additional Information
C.H. Robinson is seeking a Associate Global Forwarding Agent to join our Global Forwarding division. In this role, you will be responsible for learning operational concepts and terminology, gaining an understanding our company's goals and values, and building skill for our industry and organization. You will gain experience by executing small and medium size customer accounts.
At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.
Chrobinson · Seoul Korea, Republic Of