Define and evolve the technology strategy and capability roadmap for Policy Administration aligned to enterprise architecture and business priorities.
Partner in a "two-in-a-box" model with business leadership to co-own shared OKRs and outcomes.
Drive modernization by decoupling legacy components, enabling composable services, and adopting next-gen platforms and AI-driven capabilities.
Identify where automation and AI can materially improve straight-through processing, service efficiency, data quality, and customer experience.
Platform Delivery & Execution
Lead dedicated engineering teams responsible for core Policy Administration platforms, including FAST.
Translate business needs into crisp, actionable delivery plans-turning vision into roadmaps, epics, and user stories with strong acceptance criteria.
Own execution cadence: PI planning, sprint prioritization, release strategy, and delivery metrics using agile and DevOps practices.
Set delivery quality standards and ensure strong execution across design, build, testing, training, launch, and support.
Remove roadblocks, manage dependencies, and maintain alignment across Technology, Product, Operations, and Enterprise Architecture.
Architecture & Solution Design
Own architectural decisions across Policy Administration platforms to ensure scalability, modularity, resiliency, and reuse.
Guide the design of orchestration layers, APIs/integration patterns, unified workflows, and digital self-service experiences.
Ensure technology investments align to business outcomes and support long-term platform sustainability.
Talent & Team Development
Build, mentor, and retain high-performing teams (employees + contractors + partners).
Promote modern engineering practices and skills development (agile, DevOps, and GenAI enablement).
Partner with HR and L&D on workforce planning, role clarity, and capability uplift.
Requirements
We're looking for a leader who brings the right combination of domain depth, architecture leadership, and delivery accountability:
10+ years in technology leadership roles, ideally within life and annuity insurance
Experience leading policy administration systems and large-scale modernization initiatives
Strong understanding of annuity/life products and core insurance operations
Proven ability to lead architecture + delivery across complex platforms and integrations
Experience with SaaS platforms and integrating SaaS with core administration systems
Strong command of agile delivery, product-centric operating models, and DevSecOps practices
Executive-level stakeholder influence and communication skills
Experience managing hybrid teams and vendor/partner relationships
Hands-on leadership style with a bias toward clarity, outcomes, and continuous improvement
Strategic thinker with a bias for action and continuous improvement.
Comfortable navigating ambiguity and driving clarity in complex environments.
Passionate about talent development and building inclusive, high-performing teams.
At Pacific Life, you'll have the opportunity to lead work that matters: modernization of core platforms that power customer and operational experiences. You'll partner with experienced leaders, build strong teams, and shape a roadmap that is foundational to our future.
If you're a strategic, delivery-oriented technology leader who can modernize core insurance platforms and build scalable capabilities, we'd love to meet you.
Base salary range: $210,000-$ 260,000
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several fact
Benefits
Vision insurance
Additional Information
Job Description:
Pacific Life is seeking an experienced and visionary Assistant Vice President, Policy Administration Strategy & Architecture to drive the strategic direction and execution of policy administration systems focused on advancing capabilities through digitization, automation, and AI enablement across our Consumer Markets Division, delivering scalable, efficient, and customer-centric solutions.
This role will lead the technical strategy, architecture, and execution of core administration systems, partnering closely with business leaders in a "two-in-a-box" model to deliver measurable business outcomes. The AVP will champion innovation, define the future-state architecture, and ensure alignment between technology investments and business priorities to position the organization for long-term success.
This role will be located onsite in one of our office locations, preferably in Newport Beach, CA.
Pacificlife · Newport Beach Ca-800