The duties and responsibilities of this position consists of, but are not limited to, the following:
Ensure Transportation arrangements are made for shipments by the following: Providing timely and professional written and verbal responses to customer requests
Booking transportation loads in the Transportation Management System
Monitoring team mailboxes
Resolving simple exceptions to any pre-defined processes
Scheduling delivery appointments with receivers
Making any necessary changes as requested by the customer within the Transportation Management System
Manual building and creating new Transportation loads within the Transportation Management System
Conduct systems trainings to external parties
Follow standard operating procedures and update when gaps are identified
Run, format, or distribute any reports to the appropriate internal or external parties
Contribute to projects that utilize the C.H.Robinson project-based delivery model
Required Qualifications:
Required:
High School Diploma and/or GED
Ability to work flexible schedule on occasion, including overtime hours when requested
Site Specific: Fluent in English and the primary language of the applicable region
Requirements
Preferred:
Bachelor's degree from accredited college or university
Prior experience in Supply Chain, Transportation, and/or Logistics
Proficient in Microsoft Office Suite of programs
Solid understanding of Information systems
Friendly and articulate phone demeanor
Strong verbal and written communication skills
Detail oriented
Able to work in a fast-paced and dynamic environment
Ability to problem solve quickly and accurately
Ability to prioritize and handle a variety of tasks
Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
Values a diverse and inclusive work environment
Equal Opportunity
Your Health, Wealth and Self
Benefits
Health insurancePaid time offFlexible schedule
Additional Information
C.H. Robinson is seeking a Logistics Associate to support assigned team with operational tasks within the C.H. Robinson Transportation Management System, general account maintenance and any additional structured work assignments required. In this key position, you will be expected to handle any internal or external communication with professionalism and courtesy.
At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.
Chrobinson · Shanghai, China