Partner with the Account Director to identify, target, and engage key decision-makers and influencers across prospect organizations
Build and maintain effective prospect engagement strategies to drive awareness and demand
Develop and manage a robust pipeline of qualified opportunities across the Financial Services and Travel sectors
Identify and track sales cycles, including RFI/RFP opportunities, and secure participation in relevant tenders
Sales Strategy & Execution
Shape and execute win strategies for major opportunities in collaboration with all internal stakeholders
Promote and position innovative, relevant products and services to drive new business growth
Support cross-selling initiatives across existing clients in partnership with internal teams
Relationship Building
Support the Regional Account Director to develop and sustain strong relationships with external stakeholders across APAC and a network of 24 markets, acting as a trusted partner and key point of contact
Identify and assess market opportunities, leveraging insights to shape strategic plans and drive business growth
Lead regular in-person engagements and facilitate Quarterly Business Reviews to align on performance, priorities, and future initiatives
Commercial & Operational Excellence
Work closely with Finance to evaluate commercial models ensuring optimal profitability while factoring in revenue projections and delivery costs
Collaborate with the Operations team to ensure compliance with internal sales processes and pipeline reporting standards
Maintain accurate, up-to-date pipeline and sales activity records in Salesforce
Performance & Representation
Deliver against financial targets and individual performance objectives
Represent the organization at key regional industry and corporate events to enhance brand visibility and generate opportunities
Key Requirements
Bachelor's degree in Business or a related field
Minimum 8 years of experience in sales, business development, or account management
Prior experience in credit card issuance or financial institutions is strongly preferred
Proficiency in Vietnamese or Bahasa is highly advantageous
Willingness and flexibility to travel frequently
Proven track record of delivering profitable results and successful
Additional Information
Recruiter for this role:
Maple Goh
Collinson
Collinson is a global loyalty and benefits company.
We use our expertise and products to craft customer experiences which enable some of the world's best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need.
While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.
We take our 30 years' experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.
Collinson is a privately-owned entrepreneurial business with about 1800 passionate people working in 17 locations worldwide. Our solutions include Priority Pass, the world's best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand's reward programmes and loyalty initiatives.
Purpose of the job
Regional Account Manager - Role Overview
The Regional Account Manager supports the Regional Account Director in building and converting a strong, balanced pipeline of opportunities across APAC. The role is responsible for developing and managing relationships with a key payment partner and issuers across 24 markets, driving profitable new business and expanding existing accounts within the Financial Services and Travel sectors, while contributing to the execution of sector-focused go-to-market strategies.
The role focuses on uncovering and cultivating strategic opportunities, driving complex sales processes, and converting pipeline opportunities into successful deals. Leveraging the full suite of group products and services, it is responsible for delivering a balanced portfolio of large, strategic deals. Success is also inter-dependent on close regional and global collaboration with Product, Account Management, Marketing, Finance, Operations, Business Development, and Business Solutions teams.