Sr. Performance Accountability Specialist

About the role

Senior individual contributor leading complex, sensitive, and high-risk performance accountability cases across regions Acts as SME, partnering with managers, HRBPs, Legal, and regional leaders to ensure consistent and compliant outcomes Drives high-quality case management across both informal and formal performance stages Contributes to defining standards, improving processes and tools, and enhancing overall function effectiveness Mentors and supports Specialists to strengthen capability and consistency across the team What you will do (responsabilities): Lead end-to-end management of complex, high-risk performance cases (senior, cross-border, sensitive scenarios) Advise on performance standards, policy interpretation, documentation, and case strategy Partner with Legal and regional SMEs to ensure compliance with local requirements Guide leaders through challenging performance decisions and high-stakes communications Review PFIs and case documentation to ensure consistency, quality, and objectivity Apply strong judgment and risk assessment in sensitive employee matters Support critical communications, including complex cases and exit processes Coach and mentor HR/COE team members on case management and best practices Identify trends, risks, and improvement opportunities across cases Analyze KPIs and case data to generate insights and support leadership decisions Support training and enablement for HR and leaders with practical guidance Contribute to improvements in tools, workflows, and reporting for scalability and efficiency Location : São Caetano do Sul/SP Your skills and abilities (required qualifications): Bachelor's degree in HR, Business, Psychology, or related field (or equivalent professional experience); Fluency in English and in Portuguese languages; Solid experience in HR/Employee Relations or Performance Management, including handling formal performance cases and PFIs ( Plan for Improvement ); Strong knowledge of performance management frameworks, including documentation standards, case strategy, and risk assessment; Experience with HRIS or case management tools (preferably Workday), including workflows and reporting; Ability to partner with Legal on sensitive matters and translate compliance into clear guidance for leaders and HR; Strong written and verbal communication skills, with ability to influence senior stakeholders; Proven ability to coach and mentor HR or COE team members What can you give a competitive edge (preferred qualifications): Global HR/Employee Relations experience across regions, navigating diverse legal frameworks and cultures Experience building or scaling centralized HR (COE) functions, including process design and implementation Involvement in training development, change management, and communications for HR and leaders Strong ability to bring structure to ambiguity and influence stakeholders in evolving environments Knowledge of performance processes (e.g., calibration, DNM) and related metrics/policies Strong analytical and problem-solving skills, with a data-driven approach to insights and improvements High discretion, sound judgment, and resilience in handling sensitive and confidential matters #LI-AS GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Non-Discrimination and Equal Employment Opportunities General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening

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Job Description Please attach your résumé in English . Hybrid: for this position is required to be on site 3x/week

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