Network Engineer L1

About the role

As a Network Engineer L1 , you will be responsible for the following :- - 24/7 network operations and monitoring of network infrastructure and UPS systems - Incident handling and escalation - Incident tracking and reporting - Preventive maintenance support - Corrective maintenance support - Monthly preventive maintenance reporting - Network configuration support - Change support based on approved requirements - Monthly SLA reporting, performance reporting, incident reporting Manage infrastructure includes: - Routers, switches and firewalls - IPS / IDS / NAC systems - Load balancers - Wireless infrastructure - Media converters - Any other network devices - UPS systems Key Deliverables - Fully managed 24/7 Network & UPS support - Incident resolution within agreed SLA - Preventive maintenance and monthly reporting - Security and compliance assurance

Requirements

• Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
• Capable to understanding and implement procedures and instructions given in operations manual.
• A strong team player with the ability to collaborate and willingness to support others.
• Have strong communications skills and ability to resolve issues or inquiries effectively.
• Able to work rotational shifts: 1st Shift (22:00 - 10:00 hours) & 2nd Shift (10:00 - 22:00 hours).
• Successful applicants for this position should be ready to work primarily at Tuas Checkpoint. However, they may also be assigned to work at Woodlands checkpoint in the future on a rotational basis.

Benefits

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Company Intel

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