Food & Beverage Supervisor

About the role

Job Description Reporting to the Food & Beverage Manager, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service to our guests. You will be assisting the Food & Beverage operations team with the day-to-day operations in both the restaurant and banquets. Your duties and responsibilities include but are not limited to: Supervise Food and Beverage outlet operations during Breakfast, Lunch and Dinner meal periods; Create an energetic and engaging environment where team members and guests can connect over great Food & Beverage; Communicate and delegate tasks to the team; Manage guest queries in a timely and efficient manner; Assist the Food & Beverage Manager with analysing performance, rostering and budgeting; Assist Food and Beverage management with training and development of team members. Passion for customer service; Supervisory experience in a similar role; Proven experience in leading and motivating a team; Strong interpersonal skills both with internal and external customers; Demonstrated ability to problem solve and remain calm under pressure; Excellent time management and communication skills; Be available to work across a variety of shifts and Holds a valid Responsible Service of Alcohol (RSA) in VIC. The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include: Ongoing Career and Professional Development Opportunities A Rewarding Work Environment Global Discounts on Hotel Accommodation & Food and Beverage

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Company Intel

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