Export Specialist

About the role

The role of the Export Specialist is to facilitate the movement of products/equipment/ materials out of the country, via ocean or air freight, in accordance with organizational policies and procedures, and to comply with relevant local, country and international laws and processes. In addition, this role provides customer service with regard to: bookings, rates, document production, accounting, agent interaction and problem solving. ESSENTIAL FUNCTIONS: Prepare and coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all export activities Coordinate cargo pick up/transfer and monitor status Communicate with export related authorities, customers and suppliers, in all relevant territories and countries, to ensure efficient, positive and lawful relations, support and activities Obtain spot rates when necessary Communicate/correspond with overseas agents and clients in a timely manner, to include: pre-alerts, rate requests, shipment status, etc. Track shipments and update customers/agents of status Create and maintain customer files Create customer invoice and approve payables Audit files to ensure accuracy and completion Ensure accurate data entry and document upload into the system Assist other departments/divisions as needed, or when requested by department or branch manager Other duties as assigned