Ambulance Billing QA Coordinator

About the role

Note: Only those serving in the permanent civil service title of Principal Administrative Associate will be considered. The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values. As the EMS Ambulance Billing Quality Assurance Coordinator, the selected candidate will be responsible for, but not limited to: review the Agency's EMS and billing vendor systems to ensure that all data related to EMS ambulance responses, treatments and transports are accurate and timely submitted to the billing vendor prompt claims submission, review and approve vendor invoices on PassPort to ensure accuracy with services provided, rates and compliance with contractual stipulations, manage vendors budget allocations to ensure that expenses are within the established fiscal year allocated budget, work closely with Fiscal Services to make the necessary budget modifications to address shortages of funds; act as the liaison between Revenue Management and other Units, Bureaus and Vendors to resolve pending billing related issues; manage all inquiries received from the Central Complaint Unit (CCU), patients, insurance companies and law firms related to billing complaints and billing records; keep an update roster of all individuals authorized to access the Bureau's billing related systems along with their clearance security levels; providing training and guidance to newly hired employee as needed. Working on special projects assigned by senior management. PRINCIPAL ADMINISTRATIVE ASSOC - 10124 1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or 3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.