Academic Account Manager, TN/OH/IN

About the role

In this opportunity as an Academic Account Manager you will: Act as high performing account manager to secure long-term, Westlaw, CoCounsel, and Thomson Reuters preferred, loyal customers within a designated territory of assigned law schools Own revenue retention responsibility for law school customers in assigned territory. Prospect for new sales opportunities within existing customer base. Demonstrate exceptional presentation skills to maximize front-end client relationships Demonstrate a high level of professional qualities and an engaging disposition that commands attention and respect of customers in law schools and across all segments Exhibit a deep knowledge of Thomson Reuters products such as Westlaw, CoCounsel, Practical Law, and other AI-powered solutions, as well as the legal profession and the academic and law school industry Develop strategic territory plans to manage a cost efficient, high performing business, through maximization of both in-person and online training as well as implementation of customer promotions Direct responsibilities for Student Brand Ambassador management, including hiring and HR issues, motivational factors, continued training and consistent reporting of activities and results Represent Thomson Reuters at various trade shows and conferences, both regional and national in scope. Provide consistent and accurate reporting Ability to work independently and collaboratively Key Skills, Knowledge and Abilities: Effectively meets customer needs and builds lasting customer relationships; takes responsibility for customer satisfaction and product preference. Demonstrates professional qualities and demeanor that commands attention and respect from law school faculty and students Proven revenue retention success against target along with excellent account management and territory management skills Possesses strong ability to provide customers with high-impact training to exceed their needs Strong time management, prioritization and organizational skills. Ability to exercise independent judgment and discretion Ability to identify problem areas, trends, and opportunities and recommend action to management Competence to effectively lead and manage a team of Student Brand Ambassadors Leadership qualities including self-motivation, resilience, positive attitude, and a team player Ability to adapt and work in a fast paced environment that changes often Can master and communicate benefits of Thomson Reuters products and services to maximize value to customers Exhibits a strong knowledge of, or willingness to master, law school products such as, Westlaw Advantage CoCounsel; print and media programs, workflow solutions; the law school market; and the legal profession. About You: You're a fit for the role if you have: JD required Prior legal experience preferred Strong communication and presentation skills. Customer service orientation and experience Proficient in MS Office and Social Media Ability to travel to training sessions, meetings and to law school locations as needed - 50% travel is required Strong understanding of AI tools, prompt writing, and responsible AI use preferred #LI-TK1 What's in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, fl