Solution Lead Managing Director, Healthcare Managed Services
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About the role
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Lead the transformation of Healthcare through Managed Services. At Baker Tilly, we help healthcare organizations modernize core business functions so they can focus on delivering high-quality patient care. Our Managed Services platform brings together finance and accounting, revenue cycle, human capital, and operational capabilities, integrating people, process, and technology to improve efficiency, strengthen controls, and support long-term performance in a complex and evolving regulatory environment. We are seeking a Solution Lead Managing Director, Healthcare Managed Services to play a key role in shaping and delivering complex outsourcing and transformation solutions. This individual will lead solution development efforts in support of business development, working closely with client executives and internal teams to design practical, scalable managed services offerings. This is a highly visible role for a leader who can translate client needs into actionable solutions that drive measurable operational and financial outcomes.
Responsibilities
- Key responsibilities include:
- Solution Strategy & Design
- Define the end-to-end solution lifecycle (intake → discovery → design → financial modeling → governance → submission).
- Establish standardized templates and artifacts (scope documents, operating model frameworks, SLA libraries, pricing model structures).
- Lead the development of end-to-end Business Process Outsourcing (BPO) and managed services solutions for prospective and existing healthcare clients.
- Design scalable operating models across finance and accounting, revenue cycle, customer operations, human resources, procurement, compliance, and healthcare-specific processes.
- Assess current-state client operations and define future-state operating models and transformation roadmaps.
- Establish governance frameworks, KPIs, SLAs, staffing models, transition plans, and service delivery structures to ensure operational excellence.
- Integrate automation, AI, analytics, workflow optimization, and digital enablement into solution designs to enhance efficiency and insight.
- Business Development & Client Advisory
- Partner with practice leaders, sales teams, and client executives during pursuits, proposals, and solution workshops.
- Support RFP/RFI responses, pricing strategies, and development of differentiated solution narrat
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