Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports.
Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems.
Manage the Zendesk ticket queue, providing timely and professional responses.
Act as the main point of contact for customers (GP) and internal/external stakeholders regarding payroll questions and processes.
Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery.
Continuously improve payroll processes and keep up to date with internal payroll projects and updates
Ensure full data integrity across all payroll systems and processe
Practicals
You'll report to: Payroll Operations Manager Latam
Team: Operations - Payroll
Location : You can fulfill this role from any location
Start date : As soon as possible
Application process
(async) Profile review
Interview with recruiter
Interview with Payroll Specialist Lead
Interview with future manager
Bar Raiser Interview
(async) Offer
Prior employment verification check
#LI-DNP
The annual salary range for this full-time position is
$35,250 - $79,300 USD
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits . As a global company, each country works differently, but some benefits/perks are for all Remoters:work from anywhereflexible paid time offflexible working hours (we are async )16 weeks paid parental leavemental health support servicesstock optionsHealth insuranceRemote work optionsFlexible scheduleEquity / stock optionsParental leave
Additional Information
About Remote
Remote is solving modern organizations' biggest challenge - navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
What this job can offer you
This is an exciting time to join our global Payroll Operations team not only because we are growing, but because our teams build the future of Global Payroll by elevating the processes and ways of working in the industry.
What you bring
Solid knowledge of payroll best practices and local compliance requirements.
Strong proficiency with Excel and Google Sheets.
An analytical mindset with problem-solving skills and strong attention to detail.
Ability to adapt quickly in a fast-paced, constantly evolving environment, with a passion for identifying improvement opportunities.
A proactive attitude, always looking for ways to streamline and optimize workflows.
5+ years of experience working with payroll for Argentina, Mexico, and/or Chile.
Experience with in-house payroll processing, Social Security filings, and vendor management is a strong plus.
Customer-facing experience, solving problems and guiding clients and prospects through local payroll processes and questions.
You write and speak fluent English
Remote · Remote