IT Support Analyst - Energy Trading

Benefits

Additional Information

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you'll be fully connected into the world of bp. You'll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There's a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we're with you. Join our Technology Team and advance your career as an IT Support Analyst - Energy Trading As a support analyst in a support‑critical domain, you will balance proactive operational excellence (runbooks, resilience, monitoring/triage, operational integrity) with structured analysis and delivery (change impact analysis, process improvement, requirements capture, backlog elaboration, and functional testing), working closely with business users, BAs, software engineers, UX designers, and partner teams. You will embrace a culture of change and agility, operate effectively across organizational boundaries, and apply sound judgement to prioritize and deliver outcomes in a fast‑moving trading environment. In this role You will: Ensure the operational stability and integrity of systems, aligning with architectural standards, security requirements, and organizational policies Create and maintain runbooks, operating procedures, and system architecture documentation Conduct impact analysis for changes , and continuously see opportunities for process improvement and optimization Collaborate with team members to gather business requirements and translate them into a well-defined product backlog Refine and prioritize backlog items to ensure they are ready for delivery Support end-to-end project delivery , including progress tracking, reporting, and risk management Perform functional testing to ensure solutions meet business needs and quality standards Apply Agile/Scrum methodologies where relevant to drive efficient delivery Develop and deliver training materials and knowledge transfer sessions for interested parties on new processes and system functionalities Work closely within multi-functional teams (including Software Engineers, Technology Engineers, Designers, SecOps, and Product Owners) to deliver impactful solutions What You will need to be successful: Degree (Bachelor's or Master's) in a relevant field such as Energy Trading, Economics, Finance, Computer Science, Data Science, Statistics, or similar Proven, hands-on experience in supporting applications , with a strong track record in problem-solving Experience working closely with business users in trading or financial environments , translating their needs into practical system solutions Solid understanding of at least one area within Front, Middle, or Back Office / Operations Experience collaborating with 2nd and 3rd line support teams to resolve issues efficiently and within agreed timelines Exposure to global markets , ideally within physical commodities or trading environments Good communication skills , with the ability to engage and influence business partners Experience working in hybrid, multi-functional teams (internal and external resources) Familiarity with Agile ways of working , including Scrum, and tools such as Azure DevOps (or similar) Desirable Criteria: Experience working in at least one area of Front/Mid/Back office Experience working on European gas and power traded market Experience with trade lifecycle & risk management Working with solution architecture to ensure an end-to-end application landscape which meets business requirements SQL Server data skills (writing basic SQL queries) At bp, we provide the following environment & benefits to you: Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Hybrid working arrangement aligned with team arrangements and business needs Opportunity to build up long-term career path and develop your skills with wide range of learning options Celebrate in bp's success. You may be eligible to join bp's Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules