Additional Information
Why Choose Suddath to "Move" your Career to the Next Level?
At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.
What We Offer!
A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development
For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
General position summary:
Responsible for overall management and performance of the logistics operations including office and warehouse operations, customer relations, information technology, quality and security. In addition, the Logistics Operations Manager is accountable for achieving company objectives, productivity standards and cost control goals.
Essential Duties & Responsibilities:
Responsible for coordinating and supervising all traffic functions relating to freight movement into and out of the warehouse(s), maintaining prescribed service levels while keeping costs at a minimum.
Training and supervising employees to ensure meeting departmental and company objectives. Interfaces with Transportation Operations to resolve any problems associated with scheduling and dispatching.
Maintains and develops appropriate warehousing policies and programs that meet cost and service objectives and production and customer needs. Recommends programs that improve the warehousing/transportation function.
Maintains and directs the implementation of procedures to ensure that freight claims are processed and collected in a timely manner.
Forecast, identifies and analyzes costs, equipment availability and service levels, making recommendations and instituting corrective action.
Establishes and measure KPIs to drive performance for on-time in-full delivery performance, shipping costs for all forms of transit (land, air, sea), warehouse inventory management, warehousing productivity and quality, and workforce planning requirements.
Investigates cause analysis issues for problem reconciliation and lead corrective action for complaints related to transportation, logistics handling and warehousing of finished product.
Maintains and develops fiscal budgets and ensures effective management within budgetary guidelines. Provides senior management with periodic reports as designated.
Directs staff to cohesively support strategic customer care service objectives, direct facility line-management to enhance staff and team skills and competencies, and establish team performance objectives.
Ensures the company is in compliance with Federal and State regulations.