Senior Protection Manager (System Strengthening)

Benefits

Additional Information

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Background/IRC Summary: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi, and Mae Hong Son provinces. Established in 1975 to assist refugees from Vietnam, Loas and Cambodia, the IRC Thailand is one of the longest-running country programs. Operating from Mae Sot with a small representational office in Bangkok, the IRC is currently supporting the transition of residents of the Thai-Myanmar refugee camps to a life of self-reliance within Thailand. IRC also provides emergency assistance to people fleeing violence and unrest in Myanmar and supports the Royal Thai Government and local civil society to strengthen climate resilience in Thailand's southern states. The IRC Protection and Empowerment Program work to protect and promote the rights of crisis-affected and displaced populations along the Thailand - Myanmar border by ensuring people are safe in their homes and communities, receiving timely and appropriate support after experiencing harm, and are empowered to make free and informed decisions about their lives and futures. The program supports displaced populations to build self-reliance and future planning capacity, including through employability and life-skill development. It adopts a multi-sectoral approach, coordinating legal, medical, and psychosocial services to provide comprehensive and integrated protection assistance. Gender equality, diversity, and inclusion are mainstreamed across all activities, and the program is committed to strengthening the use of data for evidence-based decision-making and advocacy to improve protection system and outcomes for displaced population in Thailand. Job Overview/Summary: Under the direct supervision of Protection and Empowerment Coordinator, the Senior Protection Manager (System Strengthening) leads and support the delivery of high-quality programming, with a strong focus on system strengthening and service transition from CSOs to Thai Government mechanisms through institutional capacity strengthening, systems alignment, and strengthening workforce competencies (knowledge, skills, and attitudes), organizational systems, and enabling policy and coordination environments. The role oversees the development, implantation, and functionality of multi-sectoral referral systems, service mapping, and protection mainstreaming across sectors, while ensuring protection risks are systematically identified and addressed through effective coordination with partners, communities, and authorities and that services and referral systems are accessible, accountable, and responsive to affected populations through strengthened governance, accountability, and information management systems. The position plays a key role in operationalizing the Thai Government's refugee transition strategy by contextualizing and supporting its implementation, contributing to protection service transition planning, and ensuring that all transition processes are inclusive, gender-sensitive and responsive to community needs. Major Responsibilities: Program Implementation Lead the development, updating, and dissemination of multi-sectoral referral SOPs in collaboration with government, NGOs, CBOs, and UN agencies; monitor referral trends and outcomes, contribute evaluation and reporting, and identify gaps in service coverage and system effectiveness and accountability. Coordinate with the Senior Protection Manager and Senior Caseworker to maintain, implement, and ensure the effective functioning of referral SOPs. Conduct and regularly update comprehensive service mapping across refugee camps, border areas, and Thai district systems in improved coverage, reduced service gaps, and more timely and appropriate referrals for affected communities. L