Support installation, commissioning, and decommissioning of powder filling and process equipment
Perform both planned and emergency maintenance on installed systems
🛠 Troubleshoot & Repair
Diagnose and resolve mechanical, pneumatic, and electrical issues-both onsite and remotely
Ensure minimal downtime and maximum equipment performance
🤝 Deliver Exceptional Customer Service
Serve as the face of the company in the field
Build strong, lasting relationships through clear communication and professionalism
📈 Drive Continuous Improvement
Identify service opportunities, recommend upgrades, and suggest spare parts
Support optimization of customer systems and processes
📊 Documentation & Coordination
Prepare detailed service reports, inspection summaries, and start-up documentation
Collaborate with internal teams across service, sales, and project management
🎓 Customer Training & Support
Provide operator training on equipment use and preventive maintenance
Conduct site visits and performance audits
⚠️ Safety First
Adhere to all safety policies, OSHA standards, and customer HSE requirements
Your Profile / Qualifications
What You Bring
Experience & Technical Skills:
5+ years of field service experience with powder handling, filling, or process equipment
Strong mechanical aptitude with hands-on troubleshooting experience
Solid knowledge of: Pneumatics and electrical systems
P&IDs, instrumentation, and production diagrams
Powder transport, packaging, and palletizing systems
Industry Knowledge:
Familiarity with GMP, FDA, 3A, and related regulatory standards
Professional Skills:
Excellent communication and customer-facing skills
Strong organization, time management, and attention to detail
Ability to work independently and as part of a team
Proactive mindset with a strong work ethic
Requirements
Valid driver's license
Willingness and ability to travel up to 75% (primarily U.S. & Canada, with some international travel)
Why Join Us?
Work with advanced, industry-leading equipment
High-impact role with visibility across customers and internal teams
Opportunities for international travel and technical growth
Be part of a team that values safety, innovation, and customer success
Ready to Apply?
If you're a technically skilled professional who enjoys travel, problem-solving, and making a real impact in the field-we want to hear from you.
The typical base pay range for this position at the start of employment is expected to be between $31 - $45 per hour. GEA Group has different base pay ranges for different work locations within the United States.
#engineeringforthebetter.
This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offRemote work optionsFlexible scheduleEquity / stock optionsPerformance bonus
Additional Information
Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.
Working at GEA Group has significant benefits:
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
Gea · Hudson