Additional Information
Job Description
A Process Reliability Engineer ensures that manufacturing processes are robust, reliable, and compliant with applicable ISO standards, regulatory requirements, and internal quality systems. The role involves analyzing field and customer data, executing incoming, in‑process, and outgoing quality checks, and supporting reliability testing and environmental qualification to ensure product reliability throughout the lifecycle.
Principal Duties and Responsibilities
Develop, review, and revise manufacturing processes and process‑reliability-related procedures.
Ensure effective implementation, control, and maintenance of records related to engineering changes, process qualifications, investigations, and corrective and preventive actions for process and reliability matters.
Cross‑Functional Collaboration
Partner closely with manufacturing, R&D, field operations, marketing, and global quality teams to ensure timely execution of changes, new product introduction and process risk reduction (PFMEA)
Field and Customer Quality Support
Monitor, track, and provide timely updates on assigned field and customer feedback and quality issues (e.g., defect on arrival).
Drive part return analysis, investigations, root cause analysis (RCA), and corrective and preventive actions to ensure effective and sustainable issue closure.
Data Collection and Analysis
Collect and analyze quality and reliability data using appropriate statistical and analytical tools to support quality improvement initiatives and risk mitigation.
Continuous Improvement
Identify opportunities for process and reliability improvements, recommend corrective actions, and oversee their effective implementation.
Process Validation, Reliability & Qualification
Apply strong knowledge of process validation, instrument qualification, and reliability testing methodologies to support product quality and compliance.
Review manufacturing part qualification risk assessment and test plan development related to Safety, EMC, and Environment/Stress Testing requirements.
Training and Knowledge Sharing
Participate in process and reliability quality training programs by developing, updating, and delivering training materials for new and existing employees. May mentor junior engineers and QC staff.
Audit and Regulatory Support
Act as Process Subject Matter Expert (SME) or provide backroom support during internal and external quality audits led by the Quality Assurance team.
Agilent · Malaysia