Robert Half · CharlottePrepare for this interview
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JOB REQUISITION Market Director - TR LOCATION NC CHARLOTTE JOB DESCRIPTION Job Summary As a Market Director you will oversee multiple branch directors and/or double down as a branch director for one branch. Motivates and provides direction to all branch employees. The market director is responsible for incremental branch revenue growth that is consistent with Robert Half targets. Actively leads marketing activities and creates and maintains a productive business generation culture; facilitates cross-market activities for all branches. Oversees and supervises the administrative functions of the branch offices. Key Core Competencies: Results and Execution Responsible for overall branch growth via revenue generating activities/ multi-practice group performance. Execute operational focus areas. Meet productivity standards, individual and staff practice groups. Ensure consistent execution of operational best practices. Make timely and quality decisions. Balance managerial and operational responsibilities. Infrastructure Attract, source and hire. Train, develop and retain staff. Create a high-performing team dynamic and positive business generation culture. Identify and develop high-potential performers. Business Analysis Achieve revenue, margin, and operating income goals. Expert knowledge of technology. Display understanding of financial business trends and execute appropriate strategy. Communication/Collaboration Effective communication (feedback, difficult messages, expectations, ownership, corporate goals, and accountability) Build collaborative relationships throughout the organization and your market. Motivate, inspire, and lead by example. Provide consistent recognition. Lead and manage change. Facilitate resolution with internal staff, clients, and candidates. Delegate responsibility. Conduct effective meetings, trainings, and presentations. Customer Focus Create, develop, and execute on customer retention and expansion strategy for branch. Build customer loyalty by providing, ensuring, and monitoring superior service. Leadership Approach Leads with character, builds trust, respect and credibility through actions and behaviors along with placing team ahead of self. Promote and support an inclusive work environment. Aware of and accepts responsibility for own actions and behaviors. Create a positive, collaborative, and balanced branch culture. Provide mentoring, coaching and development of all staff. Follow through on commitments. Invest in own and other personal development and progression. Business and HR Responsibilities Business generation, revenue, and pricing goals: Based on location. # of branches: 2+ branches Total Headcount: 18+
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