Director, Product Management - Digital Engagement

About the role

We are looking for a Director of Product Management, Digital Engagement to lead the strategy, roadmap, and execution of engagement driving experiences across the LendingClub app and member ecosystem (across web and mobile). This leader will define and advance our vision for banking that clears the way for people to achieve more through digital-first products that are fast, simple, and help them take action on their own terms. Capabilities in this domain may include: - Account aggregation and linking - Transaction insights and notifications - Credit monitoring and awareness - Personalized financial guidance and recommendations - Tools that help members understand, manage, and improve their financial lives - Communication strategies that encourage ongoing engagement with these tools - New product strategies that help drive ongoing engagement Success in this role is measured by customer engagement, behavioral activation, and long-term relationship value. You will guide a product organization focused on learning, experimentation, customer-centric design, and measurable impact. You will work closely with Engineering, Design, Data Science, Business, Marketing, and Credit and Risk partners to build experiences that materially improve financial health and deepen member engagement within a regulated financial environment. While this is a senior leadership role, we are looking for a builder leader who stays close to the product. The ideal candidate is comfortable moving between strategy and execution. This includes shaping long term vision while also diving into product details, reviewing designs, defining experiments, or prototyping ideas when helpful. The strongest candidates will have experience building products across multiple stages of maturity. This includes early exploration (0 to 1), growth and scaling (1 to 10), and large-scale products used by millions of customers. We are also looking for someone who is actively engaged with AI tools and has a POV on how to leverage AI in product development.