Building strategic relationships with major and their design teams/sub-contractor networks across healthcare and education sectors
Developing multi-tiered B2B relationships with key decision makers and stakeholders to secure preferred supplier status and lock out competition
Supporting project transitions through early engagement with ASMs/SSMs and regional offices to maximize opportunities and maintain continuity
Implementing account business plans with regular review meetings to maintain relationships, increase service levels, and boost turnover and profitability
Leveraging Rocksell CRM to build intelligence, develop insights, and track customer data for relationship growth and competitive advantage
Partnering with Marketing & Technical Services to develop market-specific literature, samples, and technical collateral tailored to target accounts
Coordinating commercial presence at strategically important customer events and functions to strengthen relationships
Communicating project developments and commercial terms clearly and timely to the sales team, providing feedback on opportunities and Rockfon positioning
Identifying and pursue growth opportunities with new and existing accounts in target sectors alongside the Business Development Manager
Maintaining regional relationships with focus on early project engagement to build customer loyalty and maximize commercial potential
Adhering to company policies, procedures, and values including UKI expense guidelines and compliance standards
What You Bring
Proven commercial sales experience (construction experience desirable) managing multi-disciplined stakeholders and developing strong relationships with key clients
Strong communication skills at all levels (internal/external), with high professional English and ability to convey confidence in Rockfon brands
Capability to utilise CRM systems, PowerPoint, Word, Excel, and knowledge of NBS specifications for architects and sales route to market
Strategic relationship builder who independently identifies opportunities, builds networks, and negotiates win-win outcomes with customers
Capable of identifying client needs, proposes suitable solutions, and adapts behavioral style to achieve goals collaboratively
Benefits
Competitive salaryCompany vehicleCommercial bonus scheme30 days annual leave + bank holidaysCompany pension (Aviva)Westfield Health Cashback SchemeLife Assurance (4x annual salary)About ROCKWOOLFounded in 1937 in Denmark, ROCKWOOL is the global leader in stone wool solutions, with 12,000+ employees in over 40 countries.We are deeply committed to sustainability, contributing to 11 UN Sustainable Development Goals - including SDG 14: Life Below Water - through initiatives such as our One Ocean Foundation partnership.Our CultureAt ROCKWOOL, diversity, inclusion, and collaboration are core values. With employees from 79 nationalities, we respect and value every individual.Our business is guided by The ROCKWOOL Way - built on ambition, responsibility, integrity, and efficiency.Closing Date: 7th June 2026Health insuranceVision insurancePerformance bonus
Additional Information
Job Title: Key Account Manager
Location: Field-based , United Kingdom
Division: Rockfon, part of the ROCKWOOL Group
Help Build a Better Future
At ROCKWOOL, we enrich modern living with innovative stone wool solutions that promote sustainability, comfort, and wellbeing.
Rockfon, our acoustic solutions brand, creates quieter, healthier, and more beautiful spaces - from schools and offices to healthcare facilities and music halls.
We're seeking an Key Account Manager to grow our presence in the UK construction market by strengthening distributor relationships and identifying new business opportunities.
Rockwoolgroup · Field Based, UK