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Honda Service BDC Administrator at Lithia

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Honda Service BDC Administrator

External

Lithia · Priority Honda Hampton, Hampton, VA 23666

Full-timeOn-siteToday

CRM

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Responsibilities

Answer incoming service calls, emails, and text inquiries
Schedule and confirm service appointments
Follow up with customers regarding missed appointments and recommended maintenance
Communicate effectively with service advisors and management
Maintain accurate customer records and appointment information
Assist with customer satisfaction initiatives and service retention efforts

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Deliver a professional and friendly experience with every customer interaction

Requirements

Previous BDC, call center, customer service, or automotive dealership experience preferred
Strong communication and phone skills
Excellent organizational and time-management abilities
Ability to multitask in a fast-paced environment
Positive attitude and team-first mentality
Basic computer proficiency and experience with CRM systems is a plus

Benefits

Competitive hourly payMedical, dental, and vision insurancePaid time off and paid holidays401(k) with company benefitsEmployee Stock Purchase PlanCareer advancement opportunities within Lithia & DrivewayEmployee discounts and dealership perksA supportive team environment with opportunities for growthWhy Priority Honda Hampton?At Priority Honda Hampton, we believe in putting customers first while creating opportunities for our employees to succeed. You'll be part of a dealership known for its commitment to customer service, community involvement, and employee development.We offer best in class industry benefits:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsApply today and start your career with a company that invests in your success!Job Type: Full-TimePay: Hourly (based on experience)Location: Hampton, VAExperience: Previous BDC, customer service, or dealership experience preferred but not required.Dental insuranceVision insurance401(k)Paid time offEquity / stock options

Additional Information

Dealership: L0579 Priority Honda Hampton Service BDC Administrator Wanted at Priority Honda Hampton! Join the Service Team! Are you organized, customer-focused, and great at multitasking? Priority Honda Hampton is looking for a Service BDC Administrator to help deliver an outstanding customer experience while supporting one of the area's busiest service departments. Located on Mercury Boulevard in Hampton, Priority Honda Hampton is part of the growing Lithia & Driveway family, one of the largest automotive retailers in North America.

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