Memberships & Private Events Manager - Spurs Club

About the role

The Memberships & Private Events Manager is responsible for driving the overall growth, profitability, and elevated member experiences of Spurs Club. This dynamic, dual-role position leads membership sales, retention, and engagement efforts, while also overseeing private event sales, event execution, and strategic business development. As the primary ambassador of Spurs Club, this role is accountable for achieving annual membership and private event sales goals, growing overall club revenue, and delivering a best-in-class hospitality experience. The Memberships & Private Events Manager plays a critical role in cultivating a vibrant, engaged membership community while maximizing the Club's visibility and market presence. The ideal candidate: Consistently exceeds revenue targets with a proven, results-driven sales track record. Combines consultative sales expertise with elevated hospitality leadership. Exceptional relationship builder skilled in acquiring, growing, and retaining high-value clients and members. Proven ability to identify, pursue, and close new business across memberships and private events. Strategic market thinker capable of positioning a brand as a premier must-experience destination Polished, high-credibility ambassador who represents the organization at an elite level. ESSENTIAL DUTIES AND RESPONSIBILITIES Membership Sales & Growth Craft compelling, experience-driven value propositions that resonate with premium clientele. Drive both immediate revenue and long-term customer loyalty. Accountable for delivering against ambitious membership growth and revenue goals. Develop and execute annual membership sales and retention strategies to drive sustained growth. Achieve and exceed membership revenue targets and growth objectives. Conduct high-impact tours and presentations to convert prospective members. Design and implement referral, ambassador, and corporate membership programs to expand reach. Build and maintain strong relationships with community leaders, businesses, and key influencers. Generate consistent membership leads through networking, partnerships, events, and proactive outreach. Manage and maintain a healthy sales pipeline and CRM database to ensure accurate tracking and follow-through. Monitor and analyze membership utilization, engagement, and satisfaction to inform strategy and improve retention. Member Engagement & Retention Serve as the primary relationship manager and trusted point of contact for all Spurs Club members. Develop and execute a year-round calendar of curated member events and experiences. Design and deliver networking, educational, social, and Spurs-themed programming that drives engagement. Monitor member satisfaction and proactively address feedback to enhance the overall experience. Drive increased membership utilization, engagement, and renewal rates. Execute consistent outreach and targeted retention initiatives to strengthen long-term member loyalty. Private Event Sales & Revenue Generation Develop and execute strategic initiatives to drive sustained growth in private event revenue. Proactively source and secure new business across corporate, social, nonprofit, sports, and entertainment segments. Effective networker who builds community engagement and elevates brand visibility through strategic outreach Build and maintain strong relationships with meeting planners, corporate clients, associations, DMCs, hotels, and community organizations. Manage the full sales lifecycle from initial inquiry through event execution and post-event follow-ups. Lead contract negotiations, including pricing, packages, and terms, to maximize profitability while delivering value. Optimize total revenue across food & beverage, room rentals, sponsorships, and ancillary offerings. Maintain and manage a robust sales pipeline, including accurate forecasting and achievement of annual revenue targets. Event Execution & Guest Experience Oversee the plannin