Housekeeping Supervisor
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Requirements
- Minimum 1 year of housekeeping experience in a hotel environment.
- Prior supervisory or lead experience preferred.
- Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera, etc.) a plus.
- Skills & Knowledge
- Strong attention to detail and quality standards.
- Excellent communication, leadership, and problem-solving skills.
- Ability to train, coach, and motivate team members.
- Strong organizational and time management abilities.
- Knowledge of cleaning procedures, safety protocols, and chemical handling.
- Ability to lift, push, and pull up to 50-75 lbs.
- Flexibility to work various shifts, including weekends and holidays.
- Job Duties & Responsibilities
- Supervise and support housekeeping staff during daily operations.
- Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.
- Assist with training new employees on cleaning procedures and safety guidelines.
- Ensure carts, closets, and supply rooms are clean, stocked, and organized.
- Address guest requests and resolve issues professionally and promptly.
- Report maintenance concerns and ensure timely follow-up.
- Monitor productivity and assist with scheduling and labor management.
- Maintain accurate records of inspections, assignments, and supply usage.
- Uphold all safety, sanitation, and company policies.
- Perform additional duties as assigned by management.
Benefits
Additional Information
At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! As one of the most distinctive hotels in New Orleans Warehouse District, The Barnett pulses with New Orleans energy, only blocks away from Caesar's New Orleans and the Caesar's Superdome. Designed to blend luxury with comfort, immaculate guest rooms cultivate a sense of ease. Each boasts vintage-inspired decor, plush bedding, and standout amenities that cater to every need. The Barnett provides a sophisticated, stylish retreat that embodies the spirit of its surroundings, ensuring an unforgettable experience for every guest. The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness and brand standards. This role supports staff training, inspections, supply control, and efficient departmental operations while maintaining a high level of guest satisfaction. MINIMUM REQUIREMENTS Education High school diploma or equivalent required. Hospitality coursework or certification preferred.
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