You'll support platforms and technology such as TST application, and Travel Portal Exchange Booking API (Saber) ticket exchange.
Data & PNR Migration Oversight
Audit and validate PNR transfer strategy from Travelport to Sabre, ensuring no data or ticketing loss.
Validating ticketing to test sample PNR conversions, including remarks, seats, fare rules, and accounting lines.
Oversee queue monitoring to ensure active bookings and exchanges are correctly migrated.
Support post-cutover validation of live PNR's, queues across all markets.
Manage the PCC consolidation process.
Requirements
To thrive in this role, you have proven experience as a Travel Air GDS Expert (Sabre, required).
You have a strong background in fare construction, fare optimization, ticketing, and air booking.
You have hands-on experience with GDS branch setup, PCC/Office ID management, user configuration, and QC processes.
Deep knowledge of IATA, airline fare structures, NDC, and distribution practices.
You have experience with travel data tools (e.g., MIDT, ARC, PRISM, Backoffice Accounting i.e. Globalware/Tres/Trams).
You have Travel Agent industry certifications are not required but preferred.
You have experience working in a TMC or corporate travel environment.
You have excellent communication and customer service skills are a must.
#LI-LD1
The starting pay range for this position is:
$26.91 - $35.84 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance,
travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offParental leave
Additional Information
Sabre Service Desk Travel Technician
As a Service Desk Travel Technician, it plays a vital role in delivering high‑quality technical and travel‑related support across multiple locations. This position is well‑suited for a technician who thrives in dynamic environments, enjoys hands‑on problem‑solving, and consistently represents the Service Desk with professionalism and reliability.
This position requires an experienced Travel Air GDS expert with deep technical knowledge of global distribution systems, as well as strong capabilities in fare optimization, airline contract interpretation, negotiation, and agency branch setup and maintenance. The role demands a blend of operational expertise, analytical strength, and commercial insight to support the organization's air travel program-optimizing fare strategies and maintaining a compliant, efficient GDS environment across multiple agency branches.