Application Engineer

Responsibilities

• Provide technical advice to the sales team and customers to develop, sell, and successfully implement product and service solutions that meet customer needs.
• Prepare customer quotations aligned with technical requirements and expectations, commercial conditions provided by sales, and delivery times confirmed by the factory.
• Respond to enquiries from the sales organization or customers regarding technical aspects of products and services.
• Support sales teams and distribution channels by managing complaints and issues affecting customer orders, coordinating as necessary with Sales, Service, Finance, and Operations to resolve order ‑ related issues.
• Apply system specifications and formalized solution representations (e.g., flow charts, models) to configure systems that meet customer requirements.
• Liaise with Product Management to ensure products and services are appropriately modified, configured, and installed according to customer needs.
• Collect customer comments and feedback to support customer satisfaction assessments.
• Participate in the project ‑ to ‑ service transfer process to ensure a smooth transition into the service lifecycle.

Requirements

• Engineering graduate (B.E.) preferred
• More than 5 years of relevant experience(Valve, Flow control and Instrumentation)
• Works independently to complete assigned tasks and activities.
• Resolves day ‑ to ‑ day technical sales issues.
• Work is mainly performed according to defined processes and standardized work methods.
• Close supervision is provided when necessary.
• Experience of SFDC, ERP, CAD, other quotation and CRM system preferred.

Benefits

Additional Information

Application Engineer (Valmet Flow control Korea)

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Company Intel

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