Application Systems Lead - Salesforce & CPQ (EU)

External

Oshkoshcorporation · Hoofddorp, Netherlands

Full-timeOn-siteToday

CRMDocumentationJiraLeadershipProcess ImprovementSalesforce

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About the role

The Application Systems Lead - Salesforce & CPQ (EU) serves as a strategic technology partner within the IT organization, supporting and evolving Salesforce CRM, CPQ, and integrated sales technologies across the European business. This role combines platform administration, business systems leadership, regional stakeholder engagement, and project execution to ensure scalable, stable, and business-aligned solutions. This position will play a critical role in supporting and advancing key EU initiatives, including the implementation of Infor CPQ and integration with Salesforce, while helping drive long-term platform strategy, adoption, governance, and operational maturity across the region. The ideal candidate brings a blend of technical expertise, business partnership, systems thinking, and project leadership experience within enterprise CRM and CPQ environments.

Responsibilities

Regional Salesforce & CPQ Leadership

Serve as the primary IT partner supporting Salesforce and CPQ capabilities across the EU business

Build strong relationships with regional sales, operations, and business stakeholders to understand challenges, prioritize needs, and improve platform adoption

Support onboarding and integration of acquired brands and evolving regional business processes into the Salesforce ecosystem

Infor CPQ & Strategic Project Leadership

Play a key role in the EU Infor CPQ implementation and Salesforce integration initiative

Coordinate across technical teams, business stakeholders, vendors, and project resources to support successful delivery and adoption

Help define scalable processes and future-state platform capabilities supporting long-term global strategy

Salesforce Administration & Platform Support

Provide day-to-day operational support and troubleshooting for Salesforce applications, integrations, and related technologies

Configure and maintain Salesforce platform functionality, security, workflows, automation, and supporting processes

Support release management, deployments, testing coordination, and post-release validation activities

Business Systems & Process Improvement

Identify opportunities to improve business processes, automation, usability, and operational efficiency across sales and CPQ workflows

Partner with business teams to translate operational needs into scalable technical solutions

Support roadmap planning and continuous improvement initiatives across CRM and CPQ platforms

Platform Governance & Operational Maturity

Help establish scalable support practices, documentation standards, knowledge transfer processes, and ownership models across integrated systems

Improve long-term sustainability, visibility, and operational continuity within the Salesforce and CPQ ecosystem

Contribute to platform governance, adoption standards, and alignment with enterprise IT strategy

Data, Integration & Technical Support

Utilize Salesforce tools, SOQL, APIs, and related technologies to support integrations, reporting, troubleshooting, and data management activities

Support system monitoring, automation, orchestration, and integration reliability across connected platforms

Collaborate with adjacent application and infrastructure teams supporting enterprise business systems

Additional Responsibilities

Participate in both project-based initiatives and operational support activities

Support ITIL processes, issue management, change management, and service delivery practices

Other duties as assigned

Application Systems Lead - Salesforce & CPQ (EU)

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