Impact Director

Responsibilities

• The Impact Director will perform the following roles and responsibilities as described below:
• Program Delivery
• Observation & Coaching: Lead on-campus observations for all corps members to improve student engagement and achievement, as well as to support AmeriCorps members in implementing skills learned during training.
• Progress Monitoring : Monitor corps schedules, service delivery, and progress towards goals to ensure teams meet student growth targets and that each ACM is meeting annual goal of students supported with small group services.
• Data & Assessment: Oversee the administration of all City Year assessments and surveys (DESSA, Student Experience Survey) and ensure student and corps -level data is used to inform coaching, planning, and performance improvement.
• AmeriCorps M ember Experience and Team Development
• Supervision : Directly manage 2-3 TLs and 15-20 ACMs, providing coaching and ensuring adherence to all policies, address any issues promptly and professionally. Manage site-based challenges and escalate issues appropriately using established protocols.
• Relationship Building : Responsible for weekly time with each school team to support team development and positive team culture.
• Enablement : Use standardized program tools (e.g., check-in templates, accountability trackers, service calendars) to monitor and manage team performance and ensure members have the tools to be successful.
• Performance Reviews : Conduct performance reviews, using consistent 1:1s with TLs and all school team members to maintain accountability and a culture of feedback. Conduct check-ins with regularity to provide coaching, guidance, and performance feedback .
• Retention & Recruitment: Drive efforts to maintain at annual corps retention goals for currently serving members and retention goals fo r first-year ACMs to apply for returning roles.
• Partnership Cultivation
• Community Presence: Maintain a high-engagement presence on campus by building rapport with diverse staff; this includes active engagem

Requirements

• Bachelor's degree or equivalent experience preferred
• 5+ years of professional experience, with 2+ years managing teams
• Proven success in coaching and developing emerging leaders
• Experience building and managing school or community partnerships
• Strong organizational, communication, project management, and problem-solving skills
• Ability to work in a fast-paced, adaptive, team-oriented environment
• Commitment to equity, youth development, and public education
• Passion for City Year's mission and values and strong leadership values of your own
• Authorized documentation to work in the United States of America
• Criminal background history clearance to work with school-age children, depending on the position
• City Year/AmeriCorps experience is a plus

Benefits

Additional Information

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1 Position Overview The Impact Director serves as a core leader in the Impact Department and is responsible for managing the successful implementation of the Whole School Whole Child (WSWC) service model across a portfolio of 2 to 3 partner schools. This role coaches and develops 2-3 Team Leaders and 15-20 AmeriCorps members through their ten-month term of service, ensuring strong school partnerships, service fidelity, and a high-quality corps experience. In addition to portfolio management, each Impact Director leads a site-wide Specialization driving strategy and execution for that specific functional area across the entire Sacramento site. Reporting to the Managing Director of Impact, the Impact Director plays a key role in advancing the department's goals, developing future leaders, and contributing to a culture of belonging, sustainability, and excellence at City Year Sacramento. The Impact Director will work in person at the City Year Sacramento office, as well as spend at least one day per week at each of their 2-3 assigned school campuses. Job Description

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