E volve the company's build-buy-partner framework to support strategic decision-making across product and business initiatives.
Conduct recurring assessments of the market landscape, adjacent ecosystems, and competitive dynamics to surface strategic opportunities and risks.
Track developments across the AI ecosystem , including foundational models, infrastructure, tooling, application layers, and emerging platforms.
Identify , evaluate, and prioritize potential acquisition, investment, and partnership opportunities.
Build and maintain relationships with strategic partners, including venture capital firms, bankers, founders, advisors, and ecosystem leaders .
Support strategic diligence, business case development, and executive communications for potential deals or partnerships.
Partner with cross-functional leaders to translate external insights into actionable recommendations for product and company strategy.
Develop concise and compelling materials for senior leadership to support investment, partnership, and M&A decisions.
Requirements
15 + years of experience in corporate development, strategy, investment banking, venture, business development, or a related role.
Strong understanding of M&A, strategic partnerships, and market analysis in a technology or software environment.
Demonstrated ability to assess strategic tradeoffs and make clear recommendations in ambiguous situations.
Strong intellectual curiosity about AI, emerging technologies, and the broader software ecosystem.
Excellent communication and presentation skills, with the ability to influence senior stakeholders.
Proven relationship-building skills across founders, investors, bankers, and industry operators.
Experience creating executive-ready materials, market analyses, and strategic frameworks.
Bachelor's degree required ; MBA or equivalent advanced degree preferred.
Preferred Experience
Experience in SaaS, AI, enterprise software, or related technology sectors.
Familiarity with corporate development processes from sourcing through diligence and execution.
Experience evaluating strategic fit and leading decisions across build, buy, partner, integrate, migrate, consolidate , and retire options.
Experience building or maturing integration frameworks, governance structures, and reporting mechanisms for M&A activity.
Comfort working with senior executives and presenting to leadership teams.
A strong network across the startup, investor, and advisor ecosystem.
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession
Benefits
Vision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
We are looking for a highly strategic and execution-oriented Senior Director of Strategy and Corporate Development (M&A) to help shape the company's long-term growth agenda. In this role, you will lead the evaluation of strategic opportunities across build, buy, and partner decisions, monitor the external market and ecosystem, and develop insights that inform company strategy and investment priorities. You will also play a key role in tracking the rapidly evolving AI landscape and engaging with external partners, including startups, venture capital firms, bankers, and other strategic advisors.
This position sits at the intersection of product strategy, corporate development, and market intelligence. You will partner closely with leadership across Product Leadership , Finance, Sales , GTM, Legal, and Strategy to identify opportunities that accelerate growth and strengthen our competitive position.
Sprinklr · US