Product Owner Inbound-Outbound

Benefits

Additional Information

What does your job as a Product Owner Inbound-Outbound look like? As a Product Owner Inbound-Outbound, you represent the business for a crucial digital product within the Customer Experience domain. You play a key role in further digitalizing and optimizing inbound and outbound processes and act as the link between the business and IT. You translate needs, ideas and strategic objectives into concrete, high value solutions and ensure that the right priorities are set. You always maintain an end to end perspective, with particular attention to the customer, the employee and the distribution partner. What will you do? You represent the business for the product and are responsible for the vision, the value and the priorities You work closely with stakeholders: on the IT side, with the Scrum Masters, Agile Teams, Domain Leads and architects; on the business side, with the product developers, operational departments, distribution partners, portfolio managers and the other Product Owners You own the Product Backlog Items: you write, maintain and prioritize tasks (changes, stories, ...) You support the Agile Teams in preparing and guiding Program Increment (PI) planning sessions and you play an active role during Sprint Planning, Daily Stand ups and other ceremonies You translate the captured needs and high level feature requests into clear and manageable user stories You are authorized to close stories when they meet the agreed upon criteria You participate, when necessary, in User Acceptance Testing (UAT) You actively take part in demos, evaluations and retrospectives You ensure smooth and transparent collaboration between the business and the Scrum Teams You align sufficiently with the business and manage expectations You follow market and digital developments and identify opportunities for innovation and improvement What can you expect? A high impact role in a rapidly evolving digital environment Close collaboration between business and IT within an Agile/SAFe environment Room to contribute, improve and innovate An open and collaborative culture where initiative is valued This is how you fit perfectly into our team At least a bachelor's degree or equivalent experience Experience in change management and transformation trajectories Demonstrable experience in business (e.g. customer service, product development, operations, ...) Experience in organizing and supporting projects involving multiple stakeholders Ideally, knowledge of Agile/Scrum, preferably within a SAFe context Very good command of Dutch, French and English People oriented and energized by collaboration Strong oral and written communication skills Customer oriented thinking and acting Strong organizational skills Decisive and autonomous A hands on mentality Enthusiastic and able to bring others along through change You maintain an overview and reason in an end to end manner Who are we looking for? NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all! What you get with NN Your attractive salary package is supplemented by some attractive fringe benefits such as group and hospitalization insurance meal and eco-vouchers 20 holiday days and 12 days recovery time To discover your talents, develop them further and build on your career, you will receive a diverse range of training courses a comprehensive onboarding workshops, coaching & well-being services opportunities for internal mobility At NN, we know how important it is to have a good work-life balance. That's why we offer a flexible home working policy. To give your creativity an extra boost, you can, of course, always visit our new working environment in the bustling Brussels, easily accessible by public transport. Do you see yourself working as a Product Owner? You are more than welcome! Press "Apply now" at the top and make today your lucky day.