Sandoz · New Cairo (sandoz)Prepare for this interview
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Job Description Summary The First Line Manager is responsible for leading, coaching, and developing a team to deliver high‑quality performance and achieve business objectives. This role plays a critical part in executing Sandoz's strategy by ensuring strong team capabilities, effective resource utilization, and full compliance with company standards and policies. Job Description Major accountabilities: Accountable for achieving own and team's agreed sales, productivity and performance targets. Creates and executes business plans to drive this achievement, and is responsible for brands' strategic and tactical planning in line with company strategy and standards. Works independently to maintain existing clients and to develop new business opportunities. Manages and optimizes effective allocation of resources to deliver required business results. Manages area sales and expense budgets. Serves as a communication bridge from Senior Management to Sales Representatives / Product Specialists. Leads a high-performing team of Medical Representatives / Product Specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team. Manages relationships with key accounts' decision makers, key opinion leaders, patient associations; and other colleagues across business functions to achieve desired results. Masters product knowledge and disease area knowledge; and coach the team on the same. Gathers and is updated on required information regarding the market, key competitors' market data, pricing intelligence, key accounts etc. -Ensures Excellency in Customer Satisfaction and Customer Services. Complete all reporting and administrative requirements in a timely and accurate manner. Operates within Sandoz compliance, policies and procedures; and creates a culture that ensures all reports, direct and indirect, do the same. Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators: Achievement of sales revenue and market share targets vs plan Management of operating expenses within agreed budgets through effective monitoring and reporting systems Customer Satisfaction and Key accounts relationship maintenance within the Assigned territory Field force efficiency, Product launch Success Rate Development of patient and customer centric programs - Med Reps' performance within the assigned territory What you will bring to the role: Bachelor's degree in pharmacy or any related field. 7 years of experience in sales, including 3 to 5 years in a managerial position within pharmaceutical companies. Should have skills to build high performing team. Ability to lead and develop a team to create talent pipeline. Should have a strong problem-solving capability and decision-making skills. Motivate and inspire the team to achieve high performance and engagement. Strong presentation and communication skills. Ability to collaborate effectively with cross-functional teams. Job Location: Giza
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