Additional Information
Who is Spring Fertility?
We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world's top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.
Why should you join our team?
We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.
Role Summary
The People Business Partner (PBP) - Field Operations serves as a trusted advisor to leaders in their region for Clinical, Laboratory, and Operations Support teams, partnering closely with the Manager, People Business Partner to execute people strategies that supports employee lifecycle, operational effectiveness, and business performance.
This role acts as a hands-on partner to frontline and operational leaders, providing guidance on employee relations, performance management and workforce planning. The PBP plays a critical role in translating people strategies into practical execution while ensuring consistent, compliant, and people-centered practices across supported teams.
Strategic Partnership
Partner with operational leaders to understand team priorities and support implementation of aligned people strategies.
Proactively collaborate with leaders to identify development opportunities and support career growth conversations.
Provide guidance on performance management, team effectiveness and workforce planning.
Support leaders in applying consistent people practices that align with company values and operational goals.
Proactively Identify trends and workforce insights and escalate opportunities or risks and proactively execute solutions when appropriate.
Employee Experience
Support initiatives that enhance employee belonging and retention across Clinical, Lab, and Operations Support teams.
Partner with leaders to proactively address team dynamics and employee concerns.
Act as a trusted resource for employees and managers navigating workplace matters.
Support change management efforts by helping leaders implement communication and transition plans.
Employee Relations
Manage employee relations matters including investigations, conflict resolution, and performance concerns.
Maintains professionalism and composure during challenging conversations, ambiguity, or high-pressure situations.
Provide coaching to leaders on feedback delivery, documentation, and performance conversations.
Ensure fair, consistent, and confidential handling of sensitive workplace matters.
Proactively and timely escalate complex or high-risk situations appropriately.
Compliance & Operational Excellence
Ensure adherence to company policies and employment laws through consistent application of HR practices.
Support compliant processes related to performance management, leaves, employee transitions, and workforce changes.
Produces thoughtful, high-quality work aligned with broader business objectives.
Identify process improvement opportunities and and provide / propose the solutions so we can collectively action.
Education, Licenses, Certifications
Bachelor's degree in Human Resources, Business Administration or related fields
4+ years of HR experience, including experience supporting employee relations or operational teams.
Experience in a Business Partner, or equivalent advisory role preferred
Experience supporting field-based, clinical, healthcare, manufacturing, or operations environments strongly preferred.
Demonstrated ability to build trust and influence managers and employees.
Strong communication, coaching, and problem-solving skills.
Ability to manage sensitive situations with confidentiality, professionalism and sound judgment.
Employment Type
This is a full-time exempt onsite position which may require occasional local travel across the region
Springfertility · New York, NY