Quality Project Engineer

Responsibilities

• Problem Solving & Claims Management
• Lead root cause analysis and interactive problem-solving for complex customer claims.
• Partner with Sales, Tech Service, and Manufacturing to resolve high-level quality escalations.
• Own the complex claim support process and serve as backup for the Senior Claims Analyst.
• Process Improvement & Manufacturing Support
• Execute quality improvement projects targeting material and processing shortfalls.
• Scope and perform trial work to identify root causes of manufacturing defects.
• Develop and implement countermeasures to mitigate recurring quality issues.
• Cross-Site Integration & Analysis
• Act as the primary liaison between manufacturing sites to align quality initiatives.
• Manage and evaluate Lowell-origin trials through coating and finishing processes.
• Maintain reporting tools and analyze intra-site trends to guide future project scoping.
• Participate in daily MDI (Managing for Daily Improvement) processes.
• Education: Bachelor's degree in Engineering, Chemistry, Material Science, or technical field required.
• Experience: Minimum 2 years in a manufacturing environment.
• Technical: Six Sigma certification and Google Suite proficiency preferred. Strong problem-solving skills, attention to detail, and organizational skills.
• Professional Attributes:
• Strong verbal and written communication skills.
• Achieves goals with minimal direction and actively seeks knowledge to grow and develop.
• Must actively contribute in a team environment, encouraging open communication and positive interaction to reach common goals.
• Logistics: Hybrid Schedule: 4 days on-site in Mentor, OH or Fairport Harbor, OH and 1 day remote.
• Travel: 10% domestic travel to customers and sister manufacturing facilities.
• The salary range for this position is $72,000 - $96,000 / year.
• Equal Employment Opportunity Notice
• Reasonable Accommodations Notice
• If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.

Benefits

Additional Information

The Quality Engineer serves as the central case manager for product quality, overseeing the value stream from order entry to transportation. This role bridges operations between our Lowell, IN and Fairport Harbor, OH facilities, driving robust technical solutions and trials to elevate the customer experience.

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Company Intel

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