Own day-to-day administration of US benefits & wellness programs (health, dental, vision, 401(k))
Manage open enrollment end-to-end, including system setup, employee communications, and troubleshooting
Ensure accurate eligibility tracking, enrollments, life event changes, and terminations
Partner with payroll to ensure accurate deductions and contributions
Compensation Administration & Support
Administer and maintain compensation structures across hourly and salaried roles, including pay bands, leveling, and progression frameworks
Support compensation changes including promotions, market adjustments, and off-cycle increases
Prepare compensation reporting and analysis to support business decisions
Vendor Management
Manage relationships with benefits brokers, carriers, and vendors to ensure strong service delivery
Resolve escalated issues and ensure timely follow-up on employee concerns
Support vendor renewals, benchmarking, and implementation of new programs
Audit each carrier invoice for newly added employees as well as terminated employees
Compliance & Operations
Ensure compliance with federal, state, and local regulations (ACA, COBRA, ERISA, etc.)
Support audits, reporting, and filings (e.g., EEO-1, 401(k) compliance, benefits reporting)
Maintain accurate documentation, policies, and process guides related to compensation and benefits
Identify and implement process improvements to drive efficiency and accuracy
Program Support & Improvements
Support ongoing evaluation and enhancement of compensation and benefits programs
Assist in benchmarking and market analysis to inform adjustments
Contribute to the development of total rewards strategy as the company grows
Requirements
3+ years of experience in compensation, benefits, or total rewards, with strong focus on program administration
Experience supporting a multi-state, hourly workforce (retail, hospitality, or similar preferred)
Proven experience managing benefits programs and supporting compensation processes end-to-end
Experience working in a fast-paced, high-growth environment
Strong knowledge of benefits administration and regulations (ACA, ERISA, COBRA, etc.)
Highly organized with strong execution and follow-through
Strong problem-solving skills and ability to resolve employee issues efficiently
Clear and effective communicator
Collaborative and responsive, with a strong sense of ownership
Compensation- Starting at 90k
Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants - no matter your race, gender, age, religion, sexual orientation, or background.
NOTICE O
Benefits
Health insuranceDental insuranceVision insurance401(k)
Additional Information
WHY WORK AT JOE & THE JUICE
JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.
We believe in four simple virtues that shape everything we do:
Positive Attitude
Inclusion
Social Ties
Growth
For us, this means that when you choose a cup half-full mindset and welcome people form every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do.
From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).
If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.
JOB SUMMARY
The Compensation & Benefits Manager will lead the administration and continuous improvement of total rewards programs across the US. This role is responsible for the day-to-day management of compensation and benefits programs, ensuring accuracy, compliance, and a seamless employee experience, while supporting broader strategy as the business scales.
This is a hands-on role that works to ensure programs are effectively executed and consistently applied across a growing, multi-unit workforce.
Jjus · New York, NY